Shortcuts

There are a number of shortcut utilities built into Tines to reduce the time spent configuring new Actions from existing resources.

Copy and Paste​ 

Each Action on the Storyboard is a representative JSON object that can be added to your computer's clipboard just like any word processing application. When copied to the clipboard and pasted into a text editor, the Action configuration is represented as the example below:

{
  "agents": [
    {
      "disabled": false,
      "name": "Event Transform Action",
      "options": "{\"mode\":\"message_only\",\"loop\":false,\"payload\":{\"message\":\"This is an automatically generated message from Tines\"}}",
      "position": {
        "x": -1155,
        "y": -30
      },
      "type": "eventTransformation"
    }
  ],
  "links": [],
  "diagramNotes": []
}

This allows for Actions to be easily duplicated in a Story, transferred between Stories, or moved across different instances of Tines. When multiple Actions and their associated links are selected, they are all copied to the clipboard and can be pasted into a new Story.

Import from cURL​ 

Many services provide example cURL commands in order to interact with their API. Tines can utilize these cURL commands to create new Actions on the Storyboard. Copy to your computer's clipboard the cURL command of the API resource you wish to create an Action for. With the Storyboard selected, simply paste the cURL command to create a new Action which will be configured with the options provided from the cURL command.

Shortcuts menu 

💡Note

The shortcuts menu provides quick access to commands based on your current context. It displays different options depending on where you are in the app.

Press ⇧ K (Shift+K) anywhere in Tines to see available shortcuts for your current context.

Notable in app shortcuts 

  • ⌘ K to open the command bar

  • ⌘ ⇧ M to navigate to Workbench

  • ⌘ ⇧ E to search and switch teams

  • ⌘ ⇧ K to toggle light/dark mode

  • ⌘ ⇧ 1 to toggle feature flags

  • ⎋ to dismiss modals

Notable storyboard shortcuts 

  • ⌘ [ and ⌘ ] to toggle the left and right panels

  • 1 to zoom to fit

  • T to toggle templates

  • N to add a note

  • ⌘ G to group actions

Notable Cases shortcuts 

  • Space to select case

  • ⏎ to open case

  • A to assign case to self or to open the assignee menu

  • C to mark a case done/undone

  • O to open case in new tab

  • D to delete case

  • ⌘ ⇧ ← or ⌘ ⇧ → to move to the previous or next case

Notable Workbench shortcuts 

  • N to start a new chat

  • / to focus on the chat input

  • ⌘ [ to toggle sidebar

These shortcuts help you work and navigate efficiently throughout Tines.

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