<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Tines Product Updates]]></title><description><![CDATA[Keep up to date on all the latest Tines features and updates.]]></description><link>http://github.com/dylang/node-rss</link><generator>GatsbyJS</generator><lastBuildDate>Wed, 20 May 2026 13:53:12 GMT</lastBuildDate><item><title><![CDATA[Increased record limits]]></title><description><![CDATA[We've increased record limits across the board and moved to a tiered model that scales with your plan.]]></description><link>https://www.tines.com/whats-new/increased-record-limits</link><guid isPermaLink="true">https://www.tines.com/whats-new/increased-record-limits</guid><pubDate>Fri, 15 May 2026 19:58:18 GMT</pubDate></item><item><title><![CDATA[AI credit top-ups for Community Edition]]></title><description><![CDATA[Community Edition customers can now purchase additional AI credits for Tines-provisioned AI models. Simply head to your tenant's billing settings page and look for the "Top up" button beneath the "AI credits" section to add more credits.]]></description><link>https://www.tines.com/whats-new/ai-credit-top-ups-for-community-edition</link><guid isPermaLink="true">https://www.tines.com/whats-new/ai-credit-top-ups-for-community-edition</guid><pubDate>Thu, 14 May 2026 08:07:54 GMT</pubDate></item><item><title><![CDATA[Share record types across teams]]></title><description><![CDATA[Share a record type between teams without transferring ownership.]]></description><link>https://www.tines.com/whats-new/share-record-types-across-teams</link><guid isPermaLink="true">https://www.tines.com/whats-new/share-record-types-across-teams</guid><pubDate>Fri, 01 May 2026 19:18:17 GMT</pubDate></item><item><title><![CDATA[Story copilot now uses AI credits]]></title><description><![CDATA[Story copilot now consumes credits from your monthly AI credit allocation, alongside the AI agent action and Workbench. To support this transition, we're increasing every customer's monthly credit capacity by a minimum of 25%.]]></description><link>https://www.tines.com/whats-new/story-copilot-now-uses-ai-credits</link><guid isPermaLink="true">https://www.tines.com/whats-new/story-copilot-now-uses-ai-credits</guid><pubDate>Fri, 01 May 2026 15:08:08 GMT</pubDate></item><item><title><![CDATA[Enhanced retention options for records]]></title><description><![CDATA[You now have granular control over how long records are kept and what happens when a record type reaches capacity.]]></description><link>https://www.tines.com/whats-new/enhanced-retention-options-for-records</link><guid isPermaLink="true">https://www.tines.com/whats-new/enhanced-retention-options-for-records</guid><pubDate>Wed, 29 Apr 2026 19:38:20 GMT</pubDate></item><item><title><![CDATA[Anthropic through Google Vertex]]></title><description><![CDATA[You can now connect to Anthropic's Claude models through Google Cloud Vertex AI as an AI provider in Tines. This gives you another way to access Claude while keeping everything within your Google Cloud environment.]]></description><link>https://www.tines.com/whats-new/anthropic-through-google-vertex</link><guid isPermaLink="true">https://www.tines.com/whats-new/anthropic-through-google-vertex</guid><pubDate>Tue, 28 Apr 2026 13:42:53 GMT</pubDate></item><item><title><![CDATA[Story toolbar]]></title><description><![CDATA[We've redesigned the story toolbar to help you build faster. The new floating toolbar surfaces all actions in a clear, organized layout — grouped by function so you can find what you need at a glance.]]></description><link>https://www.tines.com/whats-new/story-toolbar</link><guid isPermaLink="true">https://www.tines.com/whats-new/story-toolbar</guid><pubDate>Tue, 28 Apr 2026 13:26:39 GMT</pubDate></item><item><title><![CDATA[Cases multiplayer editing]]></title><description><![CDATA[Cases now supports real-time multiplayer collaboration. You can see who's currently viewing a case, and which description or notes they're editing.]]></description><link>https://www.tines.com/whats-new/cases-multiplayer-editing</link><guid isPermaLink="true">https://www.tines.com/whats-new/cases-multiplayer-editing</guid><pubDate>Thu, 23 Apr 2026 19:18:39 GMT</pubDate></item><item><title><![CDATA[Team-level access controls for AI providers]]></title><description><![CDATA[AI providers can now be scoped to specific teams, giving tenant owners more granular control over who can access each provider and its models. This is useful for managing costs, enforcing compliance requirements, or rolling out new models to specific teams first.]]></description><link>https://www.tines.com/whats-new/team-level-access-controls-for-ai-providers</link><guid isPermaLink="true">https://www.tines.com/whats-new/team-level-access-controls-for-ai-providers</guid><pubDate>Fri, 10 Apr 2026 08:06:01 GMT</pubDate></item><item><title><![CDATA[MCP server template for cases]]></title><description><![CDATA[Quickly spin up an MCP server that lets external tools interact with cases. The template comes with common tools enabled by default, and you can configure it to fit your needs.]]></description><link>https://www.tines.com/whats-new/mcp-server-template-for-cases</link><guid isPermaLink="true">https://www.tines.com/whats-new/mcp-server-template-for-cases</guid><pubDate>Fri, 03 Apr 2026 20:48:50 GMT</pubDate></item><item><title><![CDATA[Protect sensitive data in case fields]]></title><description><![CDATA[Individual case fields can now be marked as sensitive, hiding their values from users without the sensitive permission when enabled. See the documentation for more details.]]></description><link>https://www.tines.com/whats-new/sensitive-case-fields</link><guid isPermaLink="true">https://www.tines.com/whats-new/sensitive-case-fields</guid><pubDate>Fri, 03 Apr 2026 20:13:15 GMT</pubDate></item><item><title><![CDATA[Toggle individual AI features]]></title><description><![CDATA[Tenant owners can now turn individual AI-based features on and off from AI settings. Toggle this setting to control when specific AI features are to be used on your organization's terms.]]></description><link>https://www.tines.com/whats-new/toggle-individual-ai-features</link><guid isPermaLink="true">https://www.tines.com/whats-new/toggle-individual-ai-features</guid><pubDate>Tue, 31 Mar 2026 17:51:10 GMT</pubDate></item><item><title><![CDATA[OAuth as an Access Control option when building an MCP Server]]></title><description><![CDATA[You can now use OAuth to secure MCP servers you build in Tines.]]></description><link>https://www.tines.com/whats-new/oauth-as-an-access-control-option-when-building-an-mcp-server</link><guid isPermaLink="true">https://www.tines.com/whats-new/oauth-as-an-access-control-option-when-building-an-mcp-server</guid><pubDate>Wed, 25 Mar 2026 09:06:03 GMT</pubDate></item><item><title><![CDATA[Enhanced resources API: locking and conditional updates]]></title><description><![CDATA[We've added two new capabilities make resource management safer and more robust:]]></description><link>https://www.tines.com/whats-new/enhanced-resources-api-locking-and-conditional-updates</link><guid isPermaLink="true">https://www.tines.com/whats-new/enhanced-resources-api-locking-and-conditional-updates</guid><pubDate>Fri, 13 Mar 2026 14:51:29 GMT</pubDate></item><item><title><![CDATA[OpenAI models now available through Tines]]></title><description><![CDATA[We're adding OpenAI as a second Tines-managed AI provider alongside AWS Bedrock. You can now use OpenAI's latest models directly through Tines with no API keys or setup required.]]></description><link>https://www.tines.com/whats-new/openai-models-now-available-through-tines</link><guid isPermaLink="true">https://www.tines.com/whats-new/openai-models-now-available-through-tines</guid><pubDate>Thu, 12 Mar 2026 15:21:11 GMT</pubDate></item><item><title><![CDATA[Reference a title "slug" for any case block or group]]></title><description><![CDATA[You can now reference any case block or block group by a slug — a human-readable identifier that follows a predictable pattern.]]></description><link>https://www.tines.com/whats-new/case-block-slugs</link><guid isPermaLink="true">https://www.tines.com/whats-new/case-block-slugs</guid><pubDate>Sat, 28 Feb 2026 00:31:40 GMT</pubDate></item><item><title><![CDATA[Multi-team API keys]]></title><description><![CDATA[You can now configure a "Team" API key to have access to multiple teams, with a different role on each team.]]></description><link>https://www.tines.com/whats-new/multi-team-api-keys</link><guid isPermaLink="true">https://www.tines.com/whats-new/multi-team-api-keys</guid><pubDate>Fri, 13 Feb 2026 17:33:19 GMT</pubDate></item><item><title><![CDATA[Record charting improvements]]></title><description><![CDATA[We've added several improvements to record charting within record types and dashboards:]]></description><link>https://www.tines.com/whats-new/record-charting-improvements</link><guid isPermaLink="true">https://www.tines.com/whats-new/record-charting-improvements</guid><pubDate>Fri, 13 Feb 2026 13:56:15 GMT</pubDate></item><item><title><![CDATA[Duplicate record types within or across teams]]></title><description><![CDATA[Duplicate record types within a team or across teams. You can customize the name, fields, retention settings, and editable state during the duplication process, making it easy to create variations that fit your specific requirements.]]></description><link>https://www.tines.com/whats-new/duplicate-a-record-type</link><guid isPermaLink="true">https://www.tines.com/whats-new/duplicate-a-record-type</guid><pubDate>Fri, 13 Feb 2026 13:56:00 GMT</pubDate></item><item><title><![CDATA[Duplicate a resource]]></title><description><![CDATA[You can now duplicate a resource within a team, making it easier to create variations of existing resources without starting from scratch.]]></description><link>https://www.tines.com/whats-new/duplicate-a-resource</link><guid isPermaLink="true">https://www.tines.com/whats-new/duplicate-a-resource</guid><pubDate>Fri, 13 Feb 2026 13:55:55 GMT</pubDate></item><item><title><![CDATA[Add up to 50 note blocks per case]]></title><description><![CDATA[We've increased and simplified the limits for case blocks. You can now add:]]></description><link>https://www.tines.com/whats-new/increased-limits-for-case-blocks</link><guid isPermaLink="true">https://www.tines.com/whats-new/increased-limits-for-case-blocks</guid><pubDate>Fri, 13 Feb 2026 00:29:13 GMT</pubDate></item><item><title><![CDATA[Introducing Story copilot]]></title><description><![CDATA[Story copilot is an AI-chat interface for the storyboard. It helps you understand, maintain, manage, and build stories using natural language. Learn more in our docs , or try it out in your tenant today.]]></description><link>https://www.tines.com/whats-new/introducing-story-copilot</link><guid isPermaLink="true">https://www.tines.com/whats-new/introducing-story-copilot</guid><pubDate>Thu, 29 Jan 2026 14:05:08 GMT</pubDate></item><item><title><![CDATA[AI credit top-ups for Tines-hosted models]]></title><description><![CDATA[You can now purchase additional AI credits directly in-product for Tines-hosted models.]]></description><link>https://www.tines.com/whats-new/ai-credit-top-ups-for-tines-hosted-models</link><guid isPermaLink="true">https://www.tines.com/whats-new/ai-credit-top-ups-for-tines-hosted-models</guid><pubDate>Thu, 29 Jan 2026 09:51:30 GMT</pubDate></item><item><title><![CDATA[Configurable case sidebar]]></title><description><![CDATA[The cases sidebar has been redesigned to bring your case context front and center. Now you can prioritize what case information and tools you'd like to see while working on a case.]]></description><link>https://www.tines.com/whats-new/configurable-case-sidebar</link><guid isPermaLink="true">https://www.tines.com/whats-new/configurable-case-sidebar</guid><pubDate>Tue, 27 Jan 2026 11:00:01 GMT</pubDate></item><item><title><![CDATA[Track individual event paths]]></title><description><![CDATA[We've added a "Show this event's path only" option in the events console.  With Event Transform Actions in 'explode' mode, for example, this allows you to track a single exploded event's path through a story run.]]></description><link>https://www.tines.com/whats-new/track-individual-event-paths</link><guid isPermaLink="true">https://www.tines.com/whats-new/track-individual-event-paths</guid><pubDate>Mon, 26 Jan 2026 16:46:49 GMT</pubDate></item><item><title><![CDATA[Mermaid diagrams for Cases]]></title><description><![CDATA[You can now create and display Mermaid charts directly within a case.]]></description><link>https://www.tines.com/whats-new/mermaid-diagrams-for-cases</link><guid isPermaLink="true">https://www.tines.com/whats-new/mermaid-diagrams-for-cases</guid><pubDate>Tue, 06 Jan 2026 18:44:14 GMT</pubDate></item><item><title><![CDATA[Multiple case webhooks with selective notifications]]></title><description><![CDATA[You can now add up to 5 case webhook notifications per team. Webhooks can also be configured to control which notification types they each receive.]]></description><link>https://www.tines.com/whats-new/multiple-case-webhooks-with-selective-notifications</link><guid isPermaLink="true">https://www.tines.com/whats-new/multiple-case-webhooks-with-selective-notifications</guid><pubDate>Thu, 18 Dec 2025 17:09:41 GMT</pubDate></item><item><title><![CDATA[Customize Collections with our newest features]]></title><description><![CDATA[Collections now offer flexible layouts, a set of new elements, and access control settings to help you build effective knowledge hubs and portals. Add images, external links, text, and existing page elements to build richer spaces for your team and beyond.]]></description><link>https://www.tines.com/whats-new/customize-collections-with-our-newest-features</link><guid isPermaLink="true">https://www.tines.com/whats-new/customize-collections-with-our-newest-features</guid><pubDate>Tue, 16 Dec 2025 21:05:41 GMT</pubDate></item><item><title><![CDATA[Workbench memory]]></title><description><![CDATA[Workbench now remembers. Workbench can now store important context about you and your work, then recall it in future conversations.]]></description><link>https://www.tines.com/whats-new/workbench-memory</link><guid isPermaLink="true">https://www.tines.com/whats-new/workbench-memory</guid><pubDate>Fri, 12 Dec 2025 18:56:24 GMT</pubDate></item><item><title><![CDATA[Tenant health page]]></title><description><![CDATA[The new tenant health page gives you a single view of what's happening across your entire Tines environment. Spot issues early and take action—whether it's stories generating too many runs, actions hitting errors, or workers running at capacity.]]></description><link>https://www.tines.com/whats-new/tenant-health-page</link><guid isPermaLink="true">https://www.tines.com/whats-new/tenant-health-page</guid><pubDate>Mon, 01 Dec 2025 17:02:51 GMT</pubDate></item><item><title><![CDATA[Emit events on no-match in Extract mode]]></title><description><![CDATA[Event Transform actions in Extract mode can now be configured to emit an event even when there is no match for their regular expression(s) in the specified text. By emitting an event regardless of a match, your workflow can help identify potential issues without having to search through event logs.]]></description><link>https://www.tines.com/whats-new/emit-events-on-no-match-in-extract-mode</link><guid isPermaLink="true">https://www.tines.com/whats-new/emit-events-on-no-match-in-extract-mode</guid><pubDate>Tue, 25 Nov 2025 17:16:32 GMT</pubDate></item><item><title><![CDATA[Testing story runs]]></title><description><![CDATA[We're excited to introduce Testing for stories, which enhances how you validate your automation workflows. You can now:]]></description><link>https://www.tines.com/whats-new/testing-story-runs</link><guid isPermaLink="true">https://www.tines.com/whats-new/testing-story-runs</guid><pubDate>Mon, 17 Nov 2025 12:08:49 GMT</pubDate></item><item><title><![CDATA[Team ID header included in HTTP requests]]></title><description><![CDATA[All requests sent out of HTTP request actions now include the Tines team ID as a header.]]></description><link>https://www.tines.com/whats-new/team-id-header-included-in-http-requests</link><guid isPermaLink="true">https://www.tines.com/whats-new/team-id-header-included-in-http-requests</guid><pubDate>Fri, 14 Nov 2025 18:07:35 GMT</pubDate></item><item><title><![CDATA[Static external ID for role-based AWS credentials]]></title><description><![CDATA[You can now use a static external ID across multiple role-based AWS credentials within a team. When creating an AWS credential, select the option to use your team's static external ID instead of generating a unique one.]]></description><link>https://www.tines.com/whats-new/static-external-id-for-role-based-aws-credentials</link><guid isPermaLink="true">https://www.tines.com/whats-new/static-external-id-for-role-based-aws-credentials</guid><pubDate>Wed, 12 Nov 2025 17:15:28 GMT</pubDate></item><item><title><![CDATA[Improved case search and saved views]]></title><description><![CDATA[We have three significant improvements to the case search experience:]]></description><link>https://www.tines.com/whats-new/improved-case-search-experience</link><guid isPermaLink="true">https://www.tines.com/whats-new/improved-case-search-experience</guid><pubDate>Thu, 06 Nov 2025 16:04:26 GMT</pubDate></item><item><title><![CDATA[AI Agent actions in Slack]]></title><description><![CDATA[You can now configure AI Agent actions as custom apps in Slack. To get started, simply head over to the "Slack app" section of your agent's build panel and click "connect" . Follow the on-screen instructions to create a new Slack app and connect it to your agent.]]></description><link>https://www.tines.com/whats-new/ai-agent-actions-in-slack</link><guid isPermaLink="true">https://www.tines.com/whats-new/ai-agent-actions-in-slack</guid><pubDate>Mon, 03 Nov 2025 12:10:22 GMT</pubDate></item><item><title><![CDATA[Assignable tasks in Cases]]></title><description><![CDATA[Create and assign tasks directly within cases to track and manage work efficiently. The new Tasks panel in the sidebar lets you:]]></description><link>https://www.tines.com/whats-new/assignable-tasks</link><guid isPermaLink="true">https://www.tines.com/whats-new/assignable-tasks</guid><pubDate>Thu, 02 Oct 2025 11:00:00 GMT</pubDate></item><item><title><![CDATA[Python 3.13 runtime for Run Script]]></title><description><![CDATA[We are introducing Python 3.13 as a new runtime option for Run Script in the cloud. The current Python runtime is Python 3.9, which reaches end of life at the end of October 2025. New run script and automatic transform actions will use the Python 3.13 runtime as default soon and all actions must be updated to the new runtime by the end of 2025.]]></description><link>https://www.tines.com/whats-new/python-3-13-runtime-for-run-script</link><guid isPermaLink="true">https://www.tines.com/whats-new/python-3-13-runtime-for-run-script</guid><pubDate>Thu, 25 Sep 2025 15:28:24 GMT</pubDate></item><item><title><![CDATA[Cases toolbar & shortcuts]]></title><description><![CDATA[Cases now includes a convenient toolbar that puts essential actions at your fingertips. Within the toolbar, you can:]]></description><link>https://www.tines.com/whats-new/cases-toolbar</link><guid isPermaLink="true">https://www.tines.com/whats-new/cases-toolbar</guid><pubDate>Wed, 10 Sep 2025 23:00:00 GMT</pubDate></item><item><title><![CDATA[Bulk export selected cases]]></title><description><![CDATA[You can now export a list of selected cases in bulk. When making your selection, you'll be prompted to choose your preferred format:]]></description><link>https://www.tines.com/whats-new/bulk-export-selected-cases</link><guid isPermaLink="true">https://www.tines.com/whats-new/bulk-export-selected-cases</guid><pubDate>Wed, 10 Sep 2025 22:29:17 GMT</pubDate></item><item><title><![CDATA[Dashboards conditional color style]]></title><description><![CDATA[You can now set a dynamic color style for number blocks in dashboards. The number block will change to red, orange, or green based on the range defined for each color.]]></description><link>https://www.tines.com/whats-new/dashboards-conditional-color-style</link><guid isPermaLink="true">https://www.tines.com/whats-new/dashboards-conditional-color-style</guid><pubDate>Tue, 09 Sep 2025 05:42:41 GMT</pubDate></item><item><title><![CDATA[Multiple dashboard snapshots]]></title><description><![CDATA[You can now schedule up to 10 snapshot exports per dashboard. We've also added Every month to the frequency options.]]></description><link>https://www.tines.com/whats-new/multiple-dashboard-snapshots</link><guid isPermaLink="true">https://www.tines.com/whats-new/multiple-dashboard-snapshots</guid><pubDate>Tue, 09 Sep 2025 05:18:08 GMT</pubDate></item><item><title><![CDATA[Bulk link cases to a specific case]]></title><description><![CDATA[Now you can select multiple cases from the case list and link them to another case. Choose the target case from a pop-up of existing cases or search for one by its title.]]></description><link>https://www.tines.com/whats-new/bulk-link-cases</link><guid isPermaLink="true">https://www.tines.com/whats-new/bulk-link-cases</guid><pubDate>Tue, 09 Sep 2025 04:36:59 GMT</pubDate></item><item><title><![CDATA[Tunnel support for custom AI providers]]></title><description><![CDATA[You can now connect to custom AI providers via Tines Tunnel. This allows you to securely connect to your own private AI services from your Tines cloud tenant.]]></description><link>https://www.tines.com/whats-new/tunnel-support-for-custom-ai-providers</link><guid isPermaLink="true">https://www.tines.com/whats-new/tunnel-support-for-custom-ai-providers</guid><pubDate>Fri, 05 Sep 2025 14:00:08 GMT</pubDate></item><item><title><![CDATA[Idle timeout support in chat mode]]></title><description><![CDATA[AI agent actions in chat mode can now be configured with an idle timeout. This will automatically end each chat after a certain number of minutes without user activity. If a user leaves a chat early, this feature will ensure the chat eventually completes and allows your story run to continue.]]></description><link>https://www.tines.com/whats-new/idle-timeout-support-in-chat-mode</link><guid isPermaLink="true">https://www.tines.com/whats-new/idle-timeout-support-in-chat-mode</guid><pubDate>Fri, 29 Aug 2025 14:33:01 GMT</pubDate></item><item><title><![CDATA[Pre-filter events on HTTP Request and Event Transformation Actions]]></title><description><![CDATA[Just like Webhook rules you can now add rules to your HTTP Request and Event Transformation Actions to create events only if they match specific criteria. The action can parse the event data from upstream action to meet these criteria. An event is created only when a rule is matched. If no rule is matched, a log line is emitted. Additionally,  the matching rule is included in the meta object of the event if the action supports metadata configuration .]]></description><link>https://www.tines.com/whats-new/pre-filter-events-on-http-request-and-event-transformation-actions</link><guid isPermaLink="true">https://www.tines.com/whats-new/pre-filter-events-on-http-request-and-event-transformation-actions</guid><pubDate>Fri, 01 Aug 2025 15:27:05 GMT</pubDate></item><item><title><![CDATA[Case template creation 2.0]]></title><description><![CDATA[Creating cases and building templates is a whole lot easier.]]></description><link>https://www.tines.com/whats-new/case-creation-templates-refresh</link><guid isPermaLink="true">https://www.tines.com/whats-new/case-creation-templates-refresh</guid><pubDate>Thu, 31 Jul 2025 16:41:01 GMT</pubDate></item><item><title><![CDATA[Custom options when failure occurs action runs]]></title><description><![CDATA[Events for error conditions can now be controlled more precisely, eliminating the need to manually set up failure paths. The emit failure event setting has been updated with three options:]]></description><link>https://www.tines.com/whats-new/custom-options-when-failure-occurs-action-runs</link><guid isPermaLink="true">https://www.tines.com/whats-new/custom-options-when-failure-occurs-action-runs</guid><pubDate>Wed, 16 Jul 2025 12:21:03 GMT</pubDate></item><item><title><![CDATA[Finer grained control for throttle events]]></title><description><![CDATA[Throttles now support a throttle_key option that groups events by interpolated values (e.g., user ID) instead of processing them as one queue. When configured, events_per_run applies per unique key, preventing one type of incoming event from slowing down other kinds.]]></description><link>https://www.tines.com/whats-new/finer-grained-control-for-throttle-events</link><guid isPermaLink="true">https://www.tines.com/whats-new/finer-grained-control-for-throttle-events</guid><pubDate>Tue, 08 Jul 2025 19:54:33 GMT</pubDate></item><item><title><![CDATA[Re-run saved story runs with mock payloads]]></title><description><![CDATA[Test stories more confidently and safely using mock payloads. When re-running a saved story run, you can mark any event payload from the saved run and it will be emitted in place of a new action run.]]></description><link>https://www.tines.com/whats-new/re-run-saved-story-runs-with-mock-payloads</link><guid isPermaLink="true">https://www.tines.com/whats-new/re-run-saved-story-runs-with-mock-payloads</guid><pubDate>Mon, 30 Jun 2025 18:54:35 GMT</pubDate></item><item><title><![CDATA[Run script actions now support "no networking" mode]]></title><description><![CDATA[We have introduced a new networking mode for cloud run script actions. Using the Networking: "No networking" option, you can run Python scripts that are guaranteed not to have internet access.]]></description><link>https://www.tines.com/whats-new/run-script-actions-now-support-no-networking-mode</link><guid isPermaLink="true">https://www.tines.com/whats-new/run-script-actions-now-support-no-networking-mode</guid><pubDate>Thu, 26 Jun 2025 16:45:42 GMT</pubDate></item><item><title><![CDATA[The AI Agent action]]></title><description><![CDATA[The AI Agent action type brings agentic workflow automation to the Storyboard. It’s an evolution of the current AI Action, with two modes now available: Task and Chat.]]></description><link>https://www.tines.com/whats-new/introducing-ai-agents</link><guid isPermaLink="true">https://www.tines.com/whats-new/introducing-ai-agents</guid><pubDate>Wed, 25 Jun 2025 12:16:27 GMT</pubDate></item><item><title><![CDATA[Login recovery codes ]]></title><description><![CDATA[We have introduced a new system, based on one-time user recovery codes, to log in to your tenant in case of emergency. This way, tenant owners can log in to their tenant even if the usual sign in method (email or SSO) is not available.]]></description><link>https://www.tines.com/whats-new/login-recovery-codes</link><guid isPermaLink="true">https://www.tines.com/whats-new/login-recovery-codes</guid><pubDate>Tue, 17 Jun 2025 13:53:38 GMT</pubDate></item><item><title><![CDATA[Sort case fields within a case]]></title><description><![CDATA[Now you can sort case fields within each case. The setting applies for the current user and persists across to other cases.]]></description><link>https://www.tines.com/whats-new/sort-case-fields-within-a-case</link><guid isPermaLink="true">https://www.tines.com/whats-new/sort-case-fields-within-a-case</guid><pubDate>Mon, 16 Jun 2025 23:03:35 GMT</pubDate></item><item><title><![CDATA[Open case action pages in new tab]]></title><description><![CDATA[When opening a page from a case action, you can now select whether to open the page in a single window or a new tab. This setting applies to the current user for all cases within a team.]]></description><link>https://www.tines.com/whats-new/case-actions-new-tab</link><guid isPermaLink="true">https://www.tines.com/whats-new/case-actions-new-tab</guid><pubDate>Fri, 13 Jun 2025 17:48:02 GMT</pubDate></item><item><title><![CDATA[Sort case fields in case settings]]></title><description><![CDATA[You can now sort the list of case fields within the the case settings window. This helps you quickly navigate and configure a large list case fields for your team.]]></description><link>https://www.tines.com/whats-new/sorting-case-fields-setting-list</link><guid isPermaLink="true">https://www.tines.com/whats-new/sorting-case-fields-setting-list</guid><pubDate>Fri, 13 Jun 2025 04:05:59 GMT</pubDate></item><item><title><![CDATA[Chart case fields in a dashboard]]></title><description><![CDATA[Now create a pie, bar, or list chart of case fields within a dashboard.]]></description><link>https://www.tines.com/whats-new/case-field-charts</link><guid isPermaLink="true">https://www.tines.com/whats-new/case-field-charts</guid><pubDate>Mon, 09 Jun 2025 20:24:14 GMT</pubDate></item><item><title><![CDATA[Scheduled export of Dashboard snapshots]]></title><description><![CDATA[Use the new "snapshot" feature to schedule emailed exports for any dashboard.]]></description><link>https://www.tines.com/whats-new/dashboard-snapshots</link><guid isPermaLink="true">https://www.tines.com/whats-new/dashboard-snapshots</guid><pubDate>Fri, 06 Jun 2025 14:26:33 GMT</pubDate></item><item><title><![CDATA[Workbench permissions and role]]></title><description><![CDATA[We've added two new team permissions and a new role to give you more control over how your team uses Workbench.]]></description><link>https://www.tines.com/whats-new/workbench-permissions-and-role</link><guid isPermaLink="true">https://www.tines.com/whats-new/workbench-permissions-and-role</guid><pubDate>Mon, 12 May 2025 16:05:23 GMT</pubDate></item><item><title><![CDATA[Sync stories between tenants and teams]]></title><description><![CDATA[Some sophisticated deployments of Tines require centrally managing stories in one tenant/team, but deploying them to run in a different tenant/team. For example:]]></description><link>https://www.tines.com/whats-new/sync-stories-between-tenants-and-teams</link><guid isPermaLink="true">https://www.tines.com/whats-new/sync-stories-between-tenants-and-teams</guid><pubDate>Sat, 10 May 2025 16:30:18 GMT</pubDate></item><item><title><![CDATA[Comment toggle for case activity]]></title><description><![CDATA[Use the comment toggle to quickly filter the activity list. Enabling the toggle persists when switching between cases.]]></description><link>https://www.tines.com/whats-new/comment-toggle-for-case-activity</link><guid isPermaLink="true">https://www.tines.com/whats-new/comment-toggle-for-case-activity</guid><pubDate>Fri, 02 May 2025 21:25:08 GMT</pubDate></item><item><title><![CDATA[Preview a case from the case list view]]></title><description><![CDATA[When in the case list view, hover on a case to see a quick preview.]]></description><link>https://www.tines.com/whats-new/referenced-case-preview</link><guid isPermaLink="true">https://www.tines.com/whats-new/referenced-case-preview</guid><pubDate>Fri, 25 Apr 2025 23:41:09 GMT</pubDate></item><item><title><![CDATA[Webhook support for tenant event limit reached notifications]]></title><description><![CDATA[This change adds webhook support for tenant event limit notifications, configurable at the team level by admins at the manage team > notifications dropdown. When configured, the webhooks will receive POST requests when the daily tenant event limit is approaching (80%) or has been reached, complementing the existing in-app and email notifications.]]></description><link>https://www.tines.com/whats-new/webhook-support-for-tenant-event-limit-reached-notifications</link><guid isPermaLink="true">https://www.tines.com/whats-new/webhook-support-for-tenant-event-limit-reached-notifications</guid><pubDate>Mon, 21 Apr 2025 15:34:46 GMT</pubDate></item><item><title><![CDATA[Cases table of contents 2.0]]></title><description><![CDATA[Quickly navigate throughout your case with the new table of contents. This feature includes a number of enhancements:]]></description><link>https://www.tines.com/whats-new/cases-table-of-contents-2-0</link><guid isPermaLink="true">https://www.tines.com/whats-new/cases-table-of-contents-2-0</guid><pubDate>Thu, 10 Apr 2025 15:13:38 GMT</pubDate></item><item><title><![CDATA[Support for formula evaluation in webhook rules]]></title><description><![CDATA[You can now choose formula is true and formula is false in Tines webhook match rules.]]></description><link>https://www.tines.com/whats-new/support-for-formula-evaluation-in-webhook-rules</link><guid isPermaLink="true">https://www.tines.com/whats-new/support-for-formula-evaluation-in-webhook-rules</guid><pubDate>Fri, 28 Mar 2025 17:00:00 GMT</pubDate></item><item><title><![CDATA[Python execution for Workbench]]></title><description><![CDATA[Workbench can now generate and run Python code through the new built in tool, code analyst. Additionally, charts and images created in Python can be rendered inline.]]></description><link>https://www.tines.com/whats-new/python-execution-for-workbench</link><guid isPermaLink="true">https://www.tines.com/whats-new/python-execution-for-workbench</guid><pubDate>Tue, 25 Mar 2025 12:00:00 GMT</pubDate></item><item><title><![CDATA[Item count indicator when browsing JSON data in event console]]></title><description><![CDATA[You can see the number of items inside each attribute in the JSON viewer before expanding them.]]></description><link>https://www.tines.com/whats-new/item-count-indicator-when-browsing-json-data-in-event-console</link><guid isPermaLink="true">https://www.tines.com/whats-new/item-count-indicator-when-browsing-json-data-in-event-console</guid><pubDate>Thu, 20 Mar 2025 16:10:00 GMT</pubDate></item><item><title><![CDATA[Filter events by match, no-match and failure paths]]></title><description><![CDATA[You can now easily filter events on Trigger and any action that is configured to have a failure path based on whether the action emitted a match, no-match, or a failure event.]]></description><link>https://www.tines.com/whats-new/filter-events-by-match-no-match-and-failure-paths</link><guid isPermaLink="true">https://www.tines.com/whats-new/filter-events-by-match-no-match-and-failure-paths</guid><pubDate>Mon, 17 Mar 2025 18:00:00 GMT</pubDate></item><item><title><![CDATA[Copy items as path or full text from Event console]]></title><description><![CDATA[Easily copy items from Event console as path or text.]]></description><link>https://www.tines.com/whats-new/copy-items-as-path-or-full-text-from-event-console</link><guid isPermaLink="true">https://www.tines.com/whats-new/copy-items-as-path-or-full-text-from-event-console</guid><pubDate>Fri, 14 Mar 2025 21:00:00 GMT</pubDate></item><item><title><![CDATA[Easily drag and drop files to import Stories]]></title><description><![CDATA[A small quality-of-life improvement that allows you to easily drag and drop Tines Story export files into the Story list and import them with ease.]]></description><link>https://www.tines.com/whats-new/easily-drag-and-drop-files-to-import-stories</link><guid isPermaLink="true">https://www.tines.com/whats-new/easily-drag-and-drop-files-to-import-stories</guid><pubDate>Wed, 12 Mar 2025 21:00:00 GMT</pubDate></item><item><title><![CDATA[Improved filtering in the story runs API]]></title><description><![CDATA[We have added the ability to filter start time using before and since in the story runs API.]]></description><link>https://www.tines.com/whats-new/improved-filtering-in-the-story-runs-api</link><guid isPermaLink="true">https://www.tines.com/whats-new/improved-filtering-in-the-story-runs-api</guid><pubDate>Mon, 10 Mar 2025 16:17:46 GMT</pubDate></item><item><title><![CDATA[Rewinding Workbench conversations]]></title><description><![CDATA[Continue Workbench conversations from previous messages, allowing you to explore new directions.]]></description><link>https://www.tines.com/whats-new/rewinding-workbench-conversations</link><guid isPermaLink="true">https://www.tines.com/whats-new/rewinding-workbench-conversations</guid><pubDate>Thu, 06 Mar 2025 17:30:13 GMT</pubDate></item><item><title><![CDATA[New event transform mode indicators]]></title><description><![CDATA[When you change the mode of your event transform action, the icon will now update to indicate which one is selected.]]></description><link>https://www.tines.com/whats-new/new-event-transform-mode-indicators</link><guid isPermaLink="true">https://www.tines.com/whats-new/new-event-transform-mode-indicators</guid><pubDate>Thu, 06 Mar 2025 16:16:01 GMT</pubDate></item><item><title><![CDATA[Azure OpenAI support]]></title><description><![CDATA[You're now able to configure OpenAI models deployed via Azure in Tines.]]></description><link>https://www.tines.com/whats-new/azure-openai-support</link><guid isPermaLink="true">https://www.tines.com/whats-new/azure-openai-support</guid><pubDate>Fri, 14 Feb 2025 12:00:00 GMT</pubDate></item><item><title><![CDATA[Bring your own AI models to Tines]]></title><description><![CDATA[Configure and connect to any AI model that is OpenAI schema compatible. This enables AI features such as Workbench and automatic transform to be powered by AI models such as Google Gemini, Meta Llama 3.3, DeepSeek-R1, and Mistral among many others. AI providers such as Ollama, OpenRouter, and more provide an OpenAI compatible mode which can be configured in Tines. See here for additional information.]]></description><link>https://www.tines.com/whats-new/bring-your-own-ai-models-to-tines</link><guid isPermaLink="true">https://www.tines.com/whats-new/bring-your-own-ai-models-to-tines</guid><pubDate>Mon, 10 Feb 2025 17:45:00 GMT</pubDate></item><item><title><![CDATA[Rate limit configuration for Webhooks]]></title><description><![CDATA[You can now add rate limit configuration to your  Webhook action using any element from HTTP header and body. The rate_limit action option takes in three parameters:]]></description><link>https://www.tines.com/whats-new/rate-limit-configuration-for-webhooks</link><guid isPermaLink="true">https://www.tines.com/whats-new/rate-limit-configuration-for-webhooks</guid><pubDate>Fri, 07 Feb 2025 15:20:00 GMT</pubDate></item><item><title><![CDATA[Change control now supports multiple drafts]]></title><description><![CDATA[Your team can now build and test updates to stories using multiple drafts. Once an individual draft is pushed, the live story will be updated with that draft's changes. All other remaining drafts will both update to reflect the new live story and retain their individual drafted changes. Read more details in our docs .]]></description><link>https://www.tines.com/whats-new/change-control-now-supports-multiple-drafts</link><guid isPermaLink="true">https://www.tines.com/whats-new/change-control-now-supports-multiple-drafts</guid><pubDate>Thu, 06 Feb 2025 08:00:00 GMT</pubDate></item><item><title><![CDATA[In-app notifications of event limits]]></title><description><![CDATA[As a tenant owner, you'll now receive notifications both within the Tines application and via email when your tenant reaches 80% and 100% of its daily event limit. This dual-notification system helps tenant owners better monitor their event usage as they approach and reach their daily limits.]]></description><link>https://www.tines.com/whats-new/in-app-notifications-of-event-limits</link><guid isPermaLink="true">https://www.tines.com/whats-new/in-app-notifications-of-event-limits</guid><pubDate>Thu, 23 Jan 2025 05:00:00 GMT</pubDate></item><item><title><![CDATA[Parallel LOOP option for Send to Story and Groups]]></title><description><![CDATA[As a follow-up to the LOOP option for array processing introduced last month , users can now choose to LOOP in parallel with Send to Story and Groups. This offers better performance compared to sequential looping, but doesn't guarantee that array elements get processed in order. Therefore, it should only be used when the order of the elements in the array isn't important.]]></description><link>https://www.tines.com/whats-new/parallel-loop-option-for-send-to-story-and-groups</link><guid isPermaLink="true">https://www.tines.com/whats-new/parallel-loop-option-for-send-to-story-and-groups</guid><pubDate>Mon, 13 Jan 2025 05:00:00 GMT</pubDate></item><item><title><![CDATA[AI for self-hosted]]></title><description><![CDATA[AI in Tines , previously exclusive to our cloud customers, is now available for self-hosted tenants! Power Workbench, Automatic mode, the AI action and more by configuring AWS Bedrock, Anthropic, or OpenAI as your AI provider.]]></description><link>https://www.tines.com/whats-new/ai-for-self-hosted</link><guid isPermaLink="true">https://www.tines.com/whats-new/ai-for-self-hosted</guid><pubDate>Thu, 12 Dec 2024 09:00:00 GMT</pubDate></item><item><title><![CDATA[Search events using time range filters]]></title><description><![CDATA[You can now search for events using new time range filters, enabling more targeted searches.]]></description><link>https://www.tines.com/whats-new/search-events-using-time-range-filters</link><guid isPermaLink="true">https://www.tines.com/whats-new/search-events-using-time-range-filters</guid><pubDate>Mon, 02 Dec 2024 17:45:00 GMT</pubDate></item><item><title><![CDATA[Tenant permissions]]></title><description><![CDATA[Tenant owners can now provision users' tenant permissions allowing them to perform certain operations that were only available to tenant owners before. A tenant owner can edit any user's permissions in the User administration page , via our API , via JIT or via SCIM .]]></description><link>https://www.tines.com/whats-new/tenant-permissions</link><guid isPermaLink="true">https://www.tines.com/whats-new/tenant-permissions</guid><pubDate>Thu, 14 Nov 2024 05:00:00 GMT</pubDate></item><item><title><![CDATA[Easily reference previous event's payload using META]]></title><description><![CDATA[You can now easily access the previous Action's event output payload without needing to refer to that Action by name, using META.event.payload .]]></description><link>https://www.tines.com/whats-new/easily-reference-previous-event-s-payload-using-meta</link><guid isPermaLink="true">https://www.tines.com/whats-new/easily-reference-previous-event-s-payload-using-meta</guid><pubDate>Tue, 05 Nov 2024 19:55:00 GMT</pubDate></item><item><title><![CDATA[Failure path for actions]]></title><description><![CDATA[You can now connect a failure path between actions. This will cause any action run which contains an error log to emit its event down the failure path. To opt into the behavior, use the action context menu and select "set failure path", and then link to another action to receive failures.]]></description><link>https://www.tines.com/whats-new/failure-path-for-actions</link><guid isPermaLink="true">https://www.tines.com/whats-new/failure-path-for-actions</guid><pubDate>Wed, 30 Oct 2024 18:10:00 GMT</pubDate></item><item><title><![CDATA[New list tables]]></title><description><![CDATA[We've updated our list views across different objects throughout the product. You'll now find a more powerful, user friendly table view from the Stories, Records, Dashboards & Cases list.]]></description><link>https://www.tines.com/whats-new/new-list-tables</link><guid isPermaLink="true">https://www.tines.com/whats-new/new-list-tables</guid><pubDate>Mon, 23 Sep 2024 23:12:30 GMT</pubDate></item><item><title><![CDATA[Meet Tines Workbench]]></title><description><![CDATA[Workbench supercharges AI chat with the integration and workflow power of Tines. Built on the private and secure foundation of all AI in Tines; this is a familiar way to interact with your data and take action in real-time when and how you direct it.  Workbench is perfect for running and monitoring your most important workflows.]]></description><link>https://www.tines.com/whats-new/meet-tines-workbench</link><guid isPermaLink="true">https://www.tines.com/whats-new/meet-tines-workbench</guid><pubDate>Thu, 12 Sep 2024 13:20:00 GMT</pubDate></item><item><title><![CDATA[New action icons]]></title><description><![CDATA[We're excited to introduce our new action icons! They're designed with simplicity, clarity, and functionality in mind. Each one is clean and minimal, making them instantly recognizable and easy to use.]]></description><link>https://www.tines.com/whats-new/new-action-icons</link><guid isPermaLink="true">https://www.tines.com/whats-new/new-action-icons</guid><pubDate>Mon, 09 Sep 2024 23:00:00 GMT</pubDate></item><item><title><![CDATA[AWS CLI comes to Run Script]]></title><description><![CDATA[We are introducing AWS CLI as a new runtime option for Run Script in the cloud. With this mode, you can execute any AWS CLI commands as you normally would to interact with AWS services in your AWS account, easily and securely. For detailed guidance on setting up your action and IAM roles, please refer to our documentation here .]]></description><link>https://www.tines.com/whats-new/aws-cli-comes-to-run-script</link><guid isPermaLink="true">https://www.tines.com/whats-new/aws-cli-comes-to-run-script</guid><pubDate>Wed, 28 Aug 2024 17:45:00 GMT</pubDate></item><item><title><![CDATA[Action egress control rules]]></title><description><![CDATA[Tenant owners can configure an IP or FQDN allowlist to restrict access to the destinations where HTTP Request Actions are allowed to make requests.]]></description><link>https://www.tines.com/whats-new/action-egress-control-rules</link><guid isPermaLink="true">https://www.tines.com/whats-new/action-egress-control-rules</guid><pubDate>Mon, 12 Aug 2024 12:45:00 GMT</pubDate></item><item><title><![CDATA[API support for IP access control rules]]></title><description><![CDATA[We recently introduced IP Access Control , to give dedicated cloud tenants the ability to have fine-grained control over the networks users can access their tenant from. Today, we added API endpoints to read and modify these rules, so you can automate their management and sync them with other systems.]]></description><link>https://www.tines.com/whats-new/api-support-for-ip-access-control-rules</link><guid isPermaLink="true">https://www.tines.com/whats-new/api-support-for-ip-access-control-rules</guid><pubDate>Thu, 25 Jul 2024 21:00:00 GMT</pubDate></item><item><title><![CDATA[Support regex and custom response for webhook actions with rules]]></title><description><![CDATA[We are back with two exciting updates after the initial rollout of Webhook Rules:]]></description><link>https://www.tines.com/whats-new/support-regex-and-custom-response-for-webhook-action-rules</link><guid isPermaLink="true">https://www.tines.com/whats-new/support-regex-and-custom-response-for-webhook-action-rules</guid><pubDate>Mon, 15 Jul 2024 17:10:00 GMT</pubDate></item><item><title><![CDATA[Webhook Rules to pre-filter events based on request body or headers]]></title><description><![CDATA[You can now add rules to your Webhook Action to create events only if they match specific criteria. The Webhook Action can parse the request body and/or headers to meet these criteria. An event is created only when a rule is matched, and the matching rule is included in the meta object of the event. If no rule is matched, a No Rules matched response is returned to the client.]]></description><link>https://www.tines.com/whats-new/webhook-rules-to-pre-filter-events-based-on-request-body-or-headers</link><guid isPermaLink="true">https://www.tines.com/whats-new/webhook-rules-to-pre-filter-events-based-on-request-body-or-headers</guid><pubDate>Tue, 02 Jul 2024 04:09:00 GMT</pubDate></item><item><title><![CDATA[Support for logos in page collection headers]]></title><description><![CDATA[Users with appropriate permissions can now modify the name of a page collection and add a header logo directly from their collection's page.]]></description><link>https://www.tines.com/whats-new/support-for-logos-in-page-collection-headers</link><guid isPermaLink="true">https://www.tines.com/whats-new/support-for-logos-in-page-collection-headers</guid><pubDate>Thu, 27 Jun 2024 04:00:00 GMT</pubDate></item><item><title><![CDATA[Image support in AI actions]]></title><description><![CDATA[You can now analyze images using the AI action, using the new image option.]]></description><link>https://www.tines.com/whats-new/image-support-in-ai-actions</link><guid isPermaLink="true">https://www.tines.com/whats-new/image-support-in-ai-actions</guid><pubDate>Wed, 12 Jun 2024 23:00:00 GMT</pubDate></item><item><title><![CDATA[Meet the AI Action]]></title><description><![CDATA[The AI Action gives you the power of LLMs in a secure and private way. The AI Action is perfect for formatting, summarizing, interpreting, or making decisions on incoming event data.]]></description><link>https://www.tines.com/whats-new/meet-the-ai-action</link><guid isPermaLink="true">https://www.tines.com/whats-new/meet-the-ai-action</guid><pubDate>Wed, 29 May 2024 17:10:00 GMT</pubDate></item><item><title><![CDATA[Automatic mode in the Event Transform Action]]></title><description><![CDATA[Data transformations just got significantly easier. With natural language prompts, you can now configure your Event Transform Action with the power of code without needing to understand how to write it.]]></description><link>https://www.tines.com/whats-new/automatic-mode-in-the-event-transform-action</link><guid isPermaLink="true">https://www.tines.com/whats-new/automatic-mode-in-the-event-transform-action</guid><pubDate>Wed, 29 May 2024 15:30:00 GMT</pubDate></item><item><title><![CDATA[Python AWS SDK integration support for Run Script]]></title><description><![CDATA[You can now securely and easily use Python AWS SDK from Tines Run Script to query AWS services in your own AWS Account. For detailed guidance on setting up your scripts and IAM roles, please refer to our documentation here .]]></description><link>https://www.tines.com/whats-new/python-aws-sdk-integration-support-for-run-script</link><guid isPermaLink="true">https://www.tines.com/whats-new/python-aws-sdk-integration-support-for-run-script</guid><pubDate>Wed, 29 May 2024 14:00:00 GMT</pubDate></item><item><title><![CDATA[Password field for pages]]></title><description><![CDATA[We’ve added a new input field type for pages : password .]]></description><link>https://www.tines.com/whats-new/password-field-for-pages</link><guid isPermaLink="true">https://www.tines.com/whats-new/password-field-for-pages</guid><pubDate>Mon, 13 May 2024 19:45:00 GMT</pubDate></item><item><title><![CDATA[New tunnel health statuses in UI and API]]></title><description><![CDATA[You can now easily track the statuses of connections from Tines Tunnel containers to Cloudflare from the admin panel. Additionally, you can query the status via API. This change should enable you to more closely monitor the connection health between your self-hosted Tines Tunnel container and Cloudflare, and accordingly address any issues.]]></description><link>https://www.tines.com/whats-new/new-tunnel-health-statuses-in-ui-and-api</link><guid isPermaLink="true">https://www.tines.com/whats-new/new-tunnel-health-statuses-in-ui-and-api</guid><pubDate>Thu, 18 Apr 2024 13:45:00 GMT</pubDate></item><item><title><![CDATA[IP access control for your tenant]]></title><description><![CDATA[You can now configure an IP allowlist to restrict who can access your Tines tenant.]]></description><link>https://www.tines.com/whats-new/ip-access-control</link><guid isPermaLink="true">https://www.tines.com/whats-new/ip-access-control</guid><pubDate>Tue, 16 Apr 2024 04:00:00 GMT</pubDate></item></channel></rss>