Security and IT professionals know the pattern all too well: workplace stress peaks in the weeks leading up to major holidays. Teams face pressure to close out projects, meet year-end deadlines, and handle increased workloads with reduced staff. And to top it off, cyber threats don’t take holidays. In fact, attackers often exploit this exact window of vulnerability.
But here’s what’s changing: with the right approach and tools, security and IT professionals can build more resilient operations with intelligent workflows.
What modern teams do differently during the holidays
Forward-looking teams, including Tines' customers, have found practical ways to thrive during these periods.
Embrace intelligent workflows from anywhere
Builders need freedom to step away from their computers and use their phones for quick decision-making. Mobile-accessible workflows make that possible. When analysts can review ticket updates, approve requests, and make critical decisions from their phones. they gain flexibility without sacrificing responsiveness.
Make housekeeping a priority
Innovative teams use the seasonal period strategically, building in time to archive old tickets, update outdated documentation, remove deprecated workflows, and consolidate redundant processes. This reduces cognitive load during busy seasons while setting everyone up for a cleaner start in the new year.
Use this season to innovate
Another tip from our customers is to use this time to focus on strategic improvements to their workflows. The holiday season comes with a natural lull in new projects, which allows teams using Tines to seize the opportunity to:
Catch up on documentation: That workflow on application access everyone uses, but nobody has documented? Use downtime to document critical workflows and create runbooks for future use.
Remove and replace: Finally tackle that clunky process everyone complains about. Remove workflows that no longer serve you. Replace manual processes with more automated ones.
Start the new year with systems that actually work the way your team needs them to.
A gift to your team
Tines’ intelligent workflow platform empowers security and IT teams to achieve high-paced, sustainable operations that value employee well-being over constant crunch time.
It’s not always about working less, but working smarter. Building systems that scale with your workload, not your headcount, will reduce unwanted stress. All while creating an environment where taking time off doesn’t mean returning to chaos, and where festive seasons are manageable.
As you prepare for this holiday season, ask yourself: Are we set up for sustainable velocity, or are we potentially going to struggle? The answer to that question might be the most important gift you give your team this year.
Let Tines transform your holiday workflows
Eliminate muckwork by automating repetitive tasks that drain team energy and resources. With Tines, you can deploy an AI agent in Slack that’s connected to multiple tools - analysts can request information, trigger workflows, or check investigation status through a regular conversation. Your intelligent workflow handles the tedious parts, freeing your team to focus on judgment and expertise.
The teams thriving during the holiday season are building better systems, automating intelligently, empowering broadly, and creating resilience that lasts well beyond December and other holiday seasons. This distributed capability means your team is resilient when people take time off, and individuals feel genuinely comfortable stepping away from their work. And with Tines, you have everything you need to make this holiday season different - and better - than any before.