Privacy notice

Tines Security Services Limited

  

1. PURPOSE OF THIS PRIVACY NOTICE

The www.tines.com website (the “Website”) is operated by Tines Security Services Limited ( “Tines”, “we”, “our” and “us”) of 1 Blackberry Lane, Rathmines, Dublin 6, D06 FV02, Ireland. Tines respects your right to data protection and privacy. This Privacy Notice ("Notice") sets out the basis on which we use, process, store or disclose any personal information about you ("Personal Data"), as detailed below, that we collect from you or that you provide to us through the Website. The Personal Data provided by you will be held by Tines as a controller.

This Notice, together with our Website Terms of Service (the “Terms of Service”) and our Cookies Policy, applies to your use of the Website. We are not responsible for the content or privacy practices of other websites.

2. OVERVIEW OF THIS NOTICE

We collect Personal Data from you when you use the Website and process your Personal Data for the purposes of providing you with access to the Website. You can also choose to provide your Personal Data to us via e-mail or otherwise via the Website which we will process for the purposes of responding to your queries, sending you reports or marketing communications.

3. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

We will collect and process the following Personal Data about you when you visit the Website:

4. HOW & WHY DO WE USE YOUR PERSONAL DATA?

The reasons why (“Legal Basis”) and how (“Purposes”) Tines processes your Personal Data on the Website are explained table:

5. SHARING OF YOUR PERSONAL DATA

Depending on our reasons for processing your Personal Data, we will share it with all or some of the following recipients (“Recipients”):

  • Business units within Tines (e.g. sales, marketing, legal, system administration and/or management);

  • Business units within our US subsidiary, Tines, Inc. (e.g. sales, marketing, legal, system administration and/or management);

  • External service providers who provide services to the Website or our business (e.g. Slack, Revue, Intercom, Salesforce, Inc. Google, Inc. (Google Analytics), Gatsby Inc.; and/or

  • Professional advisors who provide professional services to us such as legal advisors and consultants.

6. TRANSFERS OF YOUR PERSONAL DATA

Website users resident in the European Union should note that your Personal Data will be transferred to certain Recipients (mainly our external service providers) who are located outside the European Economic Area (“EEA”) in countries with laws and practices that do not contain equivalent data protection rights for your Personal Data (i.e. the US). Where such transfers occur, we ensure that appropriate safeguards are in place by ensuring that: a) transfers do not occur without our prior written authority; and b) that an appropriate transfer mechanism, such as Module 2 of the Standard Contractual Clauses (as approved by the European Commission) or an adequacy decision of the European Commission, is in place to protect your Personal Data. If you would like to find out more about any transfers which affect your Personal Data, please contact us by e-mailing legal@tines.io.

7. WHEN THIS NOTICE DOES NOT APPLY

The Website contains links to other websites and resources (“Linked Website(s)”) provided by third parties for your information and convenience only. Tines is not responsible for the privacy/data protection notices or practices of any Linked Website and does not accept liability in connection with any Linked Website. This Notice only governs the Personal Data collected by Tines on the Website and not Linked Websites. When accessing Linked Websites, you should read the privacy/data protection notice published on the relevant Linked Website. We have no control over the contents of Linked Websites and accept no responsibility for them or for any loss or damage that may arise from your use of Linked Websites.

8. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Generally, your Personal Data will not be retained for long periods of time and, in most instances, it will be kept in line with the retention periods set out below:

9. YOUR DATA PROTECTION RIGHTS

You have a number of rights in relation to your Personal Data, which are set out below. In particular, these rights include the right to object to processing of your Personal Data where that processing is carried out for our legitimate interests. Note that these rights are not absolute. You can exercise these rights by e-mailing legal@tines.io. We will aim to respond to your request within one-month of receiving it. We may have to extend the timeline of our response by 2 further months if necessary but we will contact you if this need arises. Please also note that we may need to verify your identity when you exercise your data protection rights.

10. CONTACT US

If you have any questions, comments or concerns about the way your Personal Data are being used or processed by Tines, please submit your question, comment or concern by e-mailing legal@tines.io.

11. CHANGES TO THIS NOTICE

This Notice will be regularly reviewed and may be amended and updated from time to time as necessary. Any updates to this Notice will be posted to this section of the Website.