Pipedrive’s Kristian Kivimägi: How to scale security teams while taking care of your people

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Written by Thomas KinsellaCo-founder & CCO, Tines

In this episode of the Future of Security Operations podcast, Thomas speaks with Kristian Kivimägi, Head of Security Operations at Pipedrive, a CRM and intelligent revenue management platform for small businesses. Kristian has helped scale Pipedrive's Information Security team from start-up to 20 people and is also a guest lecturer in vulnerability assessment and cybersecurity at Tallinn University of Technology in Estonia.

Topics include: 

  • The state of security operations today, both the good and the bad

  • Tips for retaining and building talent from someone who built a security team

  • How to reduce time spent on manual tasks, including frequent phishing emails

  • What elements individuals who want to build a security team should prioritize, and advice for new security leaders

  • How to measure security team success, what metrics to track, and how to assess performance

  • How to take care of your team, combat burnout, and improve mental health 

  • What security operations teams will look like in five years, and what technology they will implement

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