What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1015 updates
Team event limits
Admin
Python 3.13 runtime for Run Script
Actions
Drag and drop actions onto AI Agent actions as tools
AI in Tines
Connector design refresh
Storyboard
Enable multiple AI providers
AI in Tines
Duplicate and reorder match rules
Actions
Audit log export to S3
Admin
Cases toolbar & shortcuts
Cases
Bulk export selected cases
Cases
Clearer Storyboard views for story runs
Storyboard
Cases improvements
Cases
Paste actions that can be tools onto the AI Agent action
AI in Tines
Records and Dashboard improvements
Records and dashboardsDashboards conditional color style
Records and dashboardsMultiple dashboard snapshots
Records and dashboardsBulk link cases to a specific case
Cases
Get contextual help where you need it
General UI
Cases HTML block
CasesReorder case statuses
CasesTunnel support for custom AI providers
AI in Tines
September 202523 updates