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Custom case SLA time frames
Cases
|
July 29, 2024
You can now set custom SLA time frames on cases.
More "Cases" updates
Sort cases by any column
Cases
|
October 27, 2026
New field types for cases
Cases
|
October 15, 2026
Mention tasks in cases
Cases
|
October 15, 2026
Full-text search and filter groups in Cases
Cases
|
October 14, 2026
Other recent updates
Explore a dashboard with your own date filter
Records and dashboards
|
November 3, 2026
Export stories as images through the API
Storyboard, API
|
November 2, 2026
Set default fallback models for your whole tenant
AI in Tines, Admin
|
November 2, 2026
Sync stories as editable drafts
Story management, Change control
|
October 29, 2026
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