Case notifications ensure your team stays informed when important changes happen. Think of this as giving your cases a "megaphone" to make sure the right people always know what's happening, automatically and without any manual effort.
In this exercise, let's examine the key build items to include in a story when handling a case notification.
🖐️ Try this: Handle case notifications via story
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You've now practiced the core ways to automate case workflows in Tines. Let's check your understanding.