There are multiple ways to update a case in Tines Stories. We've looked over the ways to do so manually via the UI, so let's dig into how we can update a case autonomously via a story:
Via HTTP Request action. You can configure the classic HTTP Request action to update a case by following the API endpoint schema: Update a case.
Via storyboard templates. A more user-friendly option, you can find this templated HTTP Request action via Templates → Tines → "Update a case."
In this exercise, let's take a look at how to update a case via the template option.
🖐️ Try this: Update a case via story
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