We'll revisit the "Create a case via story" exercise, focusing this time on how to formulate the case closure requirement option.Β
Case closure requirements ensure that a case meets specific conditions, like approval or a completed checklist, before someone can close it. Setting these requirements programmatically ensures consistency and prevents users from closing cases prematurely.
In this exercise, let's take a look at how to create a case with a case closure requirement via the case tool option.
ποΈ Try this: Create a case with closure requirements via storyΒ
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