Employees need quick answers about policies, leave, and who does what. People teams know the answers, but repeating them across email and chat leaves little time for work that needs their attention.
With Tines, an employee helpdesk and directory can use existing HR information to answer familiar questions, route requests, and keep personal details appropriately restricted.
How it works
Questions and requests come in from Slack, Teams or the portal.
Featured build
Team directory with AI-powered colleague discovery
An internal team directory workflow that lets employees maintain rich profiles with skills, projects, and interests, then uses Claude to suggest relevant teammate connections based on shared attributes. Built as a web app with automatic authentication, it helps distributed or growing teams discover collaboration opportunities and orient new hires by surfacing connections that would otherwise be missed.
Examples
We’ve assembled a gallery of real-world, ready-to-use apps, agents, and automation templates. Start from a template or from a prompt, using natural language and your own expertise.
People help agent
Answers policy questions from your handbook and handles routine requests in Slack or Teams.
Team directory
Search by skill, team or project, with AI-powered colleague discovery.
+6IT & HRExpertise routing graph for identifying subject-matter experts from real workEmployee request portal
Letters, leave changes and data updates, routed and tracked.
IT & HRNudge employees to use remaining PTO via BambooHR and Slack
IT & HRSync BambooHR out of office to Google Calendar with approval- IT & HRAutomated company holiday reminders in Slack from BambooHR
Related use cases
HiringFrom headcount approval to signed offer, tracked in one place.
Onboarding and offboardingGive new starters a great first day, and make departures smooth and quick.
HR case managementEvery employee issue logged, routed and resolved, with sensitive cases kept private.
Engagement and surveysSurveys people answer, feedback someone reads, and actions that get done.
People analytics and complianceLive headcount, attrition and compliance reporting without the monthly export.