What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1015 updates
Configurable Login Notice
Admin
Case actions improvements
Cases
Response time reporting in HTTP Request Action
ActionsUser authentication session updates
Admin
Dive Deep with the new Action Performances Tab
Reporting
Expiring records
Records and dashboards
Large text Record field type
Records and dashboards
Custom profile pictures
General UI
Case MTTR/MTTA on dashboards
CasesSee who else is actively present on a Case with you
Cases
Our API now supports groups
API
Case comment reactions
CasesHTTP Request Action retries without notification
Actions
Text validator functions and
MIME_HEADER_DECODEFormulasCase list relative time filtering
CasesRename actions inline
Actions
Custom proxy url for HTTP Request Actions
Actions
March 202417 updates
