Visually create cases in the storyboard
Cases, StoryboardWhen building with the create case tile in the storyboard, you can now visually define all aspects of a case. Additionally, you can now build the case description and block content with rich-text formatting.
This new editor experience also unlocks the ability to:
Inject upstream story data into any case element using a formula
Better manage case automation with comprehensive change control
Check out the walkthrough below to get an in-depth look at this experience.