Has my invoice been paid? Which cost center does this go to? Can I expense this? Finance answers the same questions week after week, from employees and vendors, across Slack, email, and tickets.
With Tines 3B, you can build a helpdesk made for finance, or add to the ticketing system you already have. You decide which questions get answered on their own, what the answers draw on, and when a request needs a person. Common questions are answered from your ERP, policies, and records, and the rest reach the right person with the context already gathered.
How it works
Questions and requests come in through Slack, email, a form, or your ticketing system.
Featured build
Invoice and PO lookup for accounts payable self-service
An accounts payable self-service lookup tool that lets team members search NetSuite by invoice or purchase order number to instantly see receipt status, payment dates, PO balances, and holds without needing AP support or system logins. It computes expected payment dates from the company's fortnightly payment schedule and flags overbilling. Read-only and restricted to authenticated tenant members.
Related use cases
Accounts receivableInvoices, receipts, and follow-ups, with overdue accounts chased on your terms.
Vendor onboarding and accounts payableVendor setup, process invoices, review exceptions, and prepare payments.
ProcurementPurchase requests, approvals, and purchase orders, with spend checked against budget before anyone commits.
Expense managementReceipts, policy checks, and reimbursements, with exceptions flagged for review.
FP&AForecasts, drivers, and scenarios, with inputs pulled straight from the source.
Finance command centerWork, risks, and results across the team, with one view of where things stand.