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Custom case SLA time frames
Cases
|
July 29, 2024
You can now set custom SLA time frames on cases.
More "Cases" updates
Cases and dashboards stay up to date in background tabs
Cases, Records and dashboards
|
September 10, 2026
Pin and hide any column in the cases table
Cases
|
September 8, 2026
Show priority labels on cases list
Cases
|
September 4, 2026
Case notification when updating comments
Cases
|
September 3, 2026
Other recent updates
Dock the events panel
Storyboard
|
September 10, 2026
Rename new stories under change control without approval
Change control
|
September 4, 2026
Update case fields via the API
Cases, API
|
September 3, 2026
Audit log retention period configuration
Admin
|
September 2, 2026
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