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Case SLAs
Cases
|
May 20, 2024
SLAs can now be assigned to cases based on their priority level.
More "Cases" updates
New field types for cases
Cases
|
October 15, 2026
Mention tasks in cases
Cases
|
October 15, 2026
Full-text search and filter groups in Cases
Cases
|
October 14, 2026
See when a case block was last updated
Cases
|
October 7, 2026
Other recent updates
Record P90, P95, and P99 aggregations
Records and dashboards
|
October 23, 2026
Story change control requirements now cover action attributes
Change control
|
October 23, 2026
Fallback models for AI Agent actions
AI in Tines
|
October 20, 2026
Record List actions get cursor pagination, multi-field sorting, and lighter queries
Records and dashboards, Actions
|
October 16, 2026
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Case SLAs | What's new at Tines
