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Case SLAs
Cases
|
May 20, 2024
SLAs can now be assigned to cases based on their priority level.
More "Cases" updates
Cases and dashboards stay up to date in background tabs
Cases, Records and dashboards
|
September 10, 2026
Pin and hide any column in the cases table
Cases
|
September 8, 2026
Show priority labels on cases list
Cases
|
September 4, 2026
Case notification when updating comments
Cases
|
September 3, 2026
Other recent updates
Dock the events panel
Storyboard
|
September 10, 2026
Rename new stories under change control without approval
Change control
|
September 4, 2026
Update case fields via the API
Cases, API
|
September 3, 2026
Audit log retention period configuration
Admin
|
September 2, 2026
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