← Go back to library

Create and update Tines Cases from questions in Slack

The Story monitors Slack channels for questions asked by external users and opens cases in Tines for each question. Replies to the message are added to the case, and comments added to the case are sent as a reply in Slack.


Slack, Tines

How it works

Import this story to your tenant, from where you can adapt it to meet your unique needs.

Was this story helpful?