Cases and records
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Enrich files and URLs with PolySwarmEnrich file hash and URL indicators with PolySwarm threat intelligence as a standalone flow or attached to a Tines Case, with optional URL detonation for the latest threat data.Tools: PolySwarm
Escalate a case between groups with an audit trailEscalate a case between groups within a team. When using the "Escalate" case action, the user will be prompted to select which group and provide a reason. The reason is then added to the case along with details of the escalation as a case note and a comment.Tools: Tines
Summarize a case in Tines with the AI Agent ActionGenerate a summary of an entire case including what has been completed and what tasks remain. This summary is posted as a comment and to a case note block. When subsequently run, the same note block will be updated with the revised summary.Tools: Tines
Request and approve Slack posts to a restricted channelRoute Slack requests to post in a restricted #general channel to an admin channel for approval, then post, log, or reject them with feedback.Tools: Slack
Sync Insider Threat Matrix records and attach to CasesRetrieve categories from the Insider Threat Matrix website, sync them into a Tines Stories record type, and let analysts attach or detach matching records from Cases.
Detect deepfakes with Reality Defender and triage in JiraAnalyze uploaded files for deepfakes using Reality Defender, enrich results with Twilio phone and EmailRep email intelligence, then create Jira tickets, Cases, and Slack alerts for suspicious submissions.Tools: EmailRep, Reality Defender, Slack, Twilio
Score cases with AI and calibrate rubrics via SOPsScore Tines Cases with AI, sample and report on weekly QA reviews, and refine the scoring rubric monthly using SharePoint SOPs and manager approvals to keep quality benchmarks accurate.Enrich files and URLs with PolySwarmEnrich file hash and URL indicators with PolySwarm threat intelligence as a standalone flow or attached to a Tines Case, with optional URL detonation for the latest threat data.Tools: PolySwarm
Create Tines Records from a CSV uploadUse a Tines Page to upload a CSV file and automatically create a Tines record type and records from its rows, enabling quick self-service data import.Tools: Tines
Monitor connectivity issues in Netskope and remediate with an AI chatbotMonitor Netskope ADEM experience scores for key users and proactively reach out in Slack with an AI Agent chat assistant when connectivity degrades, reducing IT ticket volume and improving user experience.Tools: Netskope, Slack, Tines
Manage user access reviews with BambooHR and Microsoft TeamsProvide an employee self-service access request portal with BambooHR enrichment and Microsoft Teams approvals, then run daily reviews that capture decisions in Tines Pages and raise revocations as Tines Cases.Tools: BambooHR, Microsoft Teams
Assess vendor risk and track third-party certifications using pages and recordsAutomate vendor risk onboarding with security questionnaires, AI-powered risk scoring, and daily certification expiry monitoring. Uses Pages for vendor intake and questionnaire webforms, and Records to track vendor data and compliance status.