Monitor & respond to Slack queries from external users & respond using Zendesk

This story powers Tines Knowledge, Education, and Support Teams ticket creation via Slack. Monitoring Slack for questions from external users. Then create tickets and manage responses via Zendesk

Tools

Slack, Zendesk

Created by

Lasse Høgsholt

How it works

Import this story to your tenant, from where you can adapt it to meet your unique needs.

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