What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1015 updates
Additional filter operators for Case search
Cases
Credential Modal UI Refresh
Credentials and resources
Tenant health page
Story management
Mention blocks in Cases
Cases
Record views API
API
New filter operators for Records
Records and dashboards
Emit events on no-match in Extract mode
Actions
Send to Story filter by team
Storyboard
Record limits increase: 50 fields, 100 validation options
Records and dashboards
Dashboards record table
Records and dashboards
Updated activity filter UI in Cases
CasesDynamic "Use tunnel" field
Storyboard
Testing story runs
Story management
Team ID header included in HTTP requests
ActionsRich text callouts in Cases
Cases
Static external ID for role-based AWS credentials
Credentials and resources
Toggle event payloads order in the events console
Storyboard
Using tools from MCP servers in AI Agent actions
AI in Tines
Text change highlighting
Change control
Improved case search and saved views
Cases
December 202516 updates
November 202520 updates