What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1091 updates
New encryption functions
Formulas
API endpoint for listing fields from a case input
Cases
Refreshed pages editor UI
Pages
Case notes
Cases
Drag and drop items in the JSON builder
General UI
New parameter for
DATE_DIFFfunctionFormulas
In-app notifications of event limits
General UI
Custom change control permissions
Admin
Adding
SWITCHfunctionFormulasDrafts are now personal teams
General UI
Preview output when building actions
Actions
Hide positional changes in view changes modal
Change control
Send to story inputs modal
Storyboard
Cases search UI refresh
Cases
Workbench: Reply Suggestions
AI in Tines
Parallel LOOP option for Send to Story and Groups
Actions
Locate users’ drafts
AdminChange attribution
Change controlSend inline email attachments
Actions
Expire user sessions via the API
API
January 202520 updates