What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1023 updates
Update case fields in bulk
Cases
Introducing Story copilot
Storyboard
AI credit top-ups for Tines-hosted models
AI in Tines
Configurable case sidebar
Cases
Import Records from a CSV File
Records and dashboards
Track individual event paths
Actions
Append to existing content using the Cases API
API, CasesEasier sharing of cases saved views
CasesPresence indicators for note blocks
Cases
GROUP_BYnow supports returning an arrayFormulas
Keyboard shortcut (d) to disable/enable actions
Storyboard
Advanced default values for option elements
Pages
Change request API now includes participants
APIMermaid diagrams for Cases
Cases
Mermaid diagrams
General UISet maximum segments for bar and pie charts
Records and dashboardsLonger retention options for Records
Records and dashboards
Filter records with more precision within a story
Records and dashboardsMultiple case webhooks with selective notifications
Cases
New permission: Transition case status
Cases
January 202618 updates
December 202516 updates