Incident and on-call

Alerts routed, enriched and tracked, with updates and reviews drafted for you.

When an incident starts, the first job is often just finding out what happened, who owns it, and who needs to know. Alerts arrive from many tools, updates are written by hand, and the post-incident review can become a search through old messages.

With Tines, alerts, ownership, and incident updates can be coordinated in one process, so the on-call team can spend less time assembling context.

How it works

  1. Alerts come in from monitoring and APM tools.

Step 1 of 5
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Featured build

Time-zone-aware daytime on-call rotation manager for PagerDuty

This workflow builds a web UI that generates and syncs follow-the-sun on-call schedules to PagerDuty, ensuring each engineer is on call only during their local business hours (e. g. 9–5) rather than being locked to a single time zone.

Examples

We’ve assembled a gallery of real-world, ready-to-use apps, agents, and automation templates. Start from a template or from a prompt, using natural language and your own expertise.

Explore the gallery
  1. Alert aggregation and routing

    Collect alerts from monitoring tools, deduplicate them and page the right owner.

  2. IT & SecurityAutomated remediation for PagerDuty incidents by type
  3. Incident workspace

    One page per incident with the timeline, affected services, owner and actions taken.

  4. On-call escalation

    Escalate unacknowledged pages and hand over cleanly between shifts.

  5. Stakeholder updates

    Drafts status updates for Slack and the status page from the incident timeline, for review before sending.

  6. Post-incident review builder

    Assembles the timeline, contributing factors and follow-up actions into a draft review.

  7. Service health dashboard

    Open incidents, time to acknowledge and time to resolve, by service.

Related use cases

Sign up today to get started or schedule time with our team to learn more.