1. Docs
  2. Records

Records limits

The limitations of records, record types, and record fields are as follows.

Record limits

These are the default limits when using records. Check your plan type in Settings > Billing then refer to the table below.

  • Record types: The maximum number of record types you can create across all teams in your tenant.

  • Records per record type: The maximum number of records for an individual record type.

  • Total records: The maximum number of records aggregated across all record types.

Record limits by license

Limits are determined by the license level and increase accordingly.

Record limits for personal teams

Users can create record types and records within a personal team. The limits for records and personal teams are as follows:

  • Record types: 10

  • Records per record type: See license-specific limits

  • Max total records: See license-specific limits

Record type configuration

Configurable limits within each record type.

Record type limits

Record charts

These limits apply to charts in a record type or within Dashboards

Series limits

When choosing how many series items to display in a chart, you can choose up to the maximum. Any amount over the maximum will be shown in the "other" group when enabled.

Record fields

Record API limits

The limitations when calling the records API are as follows.

Additional limits

Dashboard charts have similar limits to records, for more information please see Dashboard limits.

For more information on the limitations around cases, please see Case limits.

Was this helpful?