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Keep conversations clear with quote replies in Cases. Click the quote reply button on any comment to reference it directly in your response, making it easy to maintain context across multiple discussion threads.

More "Cases" updates

Add Tines 3B workflows as case actions in Cases
CasesAugust 13, 2026
Manage case templates via API
Cases, APIAugust 11, 2026
New layout options for the case list
CasesAugust 5, 2026
Track cases with change control in the storyboard
Change control, CasesJuly 20, 2026

Other recent updates

Customize AI credit usage alerts
AdminAugust 13, 2026
Extend AI Agents with skills
Actions, AI in Tines, StoryboardAugust 11, 2026
Control which credentials can be used in Workbench
Credentials and resources, AI in Tines, AdminAugust 10, 2026
Self-hosted LDAP configuration UI
Self-hosted, AdminAugust 10, 2026

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powered by Tines

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More "Cases" updates

Add Tines 3B workflows as case actions in Cases

Manage case templates via API

New layout options for the case list

Track cases with change control in the storyboard

Other recent updates

Customize AI credit usage alerts

Extend AI Agents with skills

Control which credentials can be used in Workbench

Self-hosted LDAP configuration UI

Built by you,powered by Tines

Built by you,
powered by Tines