Creating records from a case

You can now create records directly in the UI while working on a case.

More "Cases" updates

Create cases from a template via the API
Cases, APIJuly 15, 2026
Case activity panel refresh
CasesJuly 13, 2026
Set a working time zone in Cases Records and dashboards
Cases, Records and dashboardsJuly 8, 2026
Interact with apps directly from a case
Apps, CasesJuly 7, 2026

Other recent updates

Selecting AI providers dynamically
AI in Tines, Actions, APIJuly 17, 2026
Restrict who can create API keys
AdminJuly 16, 2026
Reuse recent App endpoint responses
AppsJuly 14, 2026
Find and replace in stories
Storyboard, Story managementJuly 14, 2026

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More "Cases" updates

Create cases from a template via the API

Case activity panel refresh

Set a working time zone in Cases Records and dashboards

Interact with apps directly from a case

Other recent updates

Selecting AI providers dynamically

Restrict who can create API keys

Reuse recent App endpoint responses

Find and replace in stories

Built by you,
powered by Tines

Platform

Solutions

Resources

Company

Connect

RSS

By product

Professional services

Partners

Tines Blog →

Workflow capability matrix

Case studies

Library

University

Tines Explained ↗

Customer center

Careers

About

Tines Store ↗

More "Cases" updates

Create cases from a template via the API

Case activity panel refresh

Set a working time zone in Cases Records and dashboards

Interact with apps directly from a case

Other recent updates

Selecting AI providers dynamically

Restrict who can create API keys

Reuse recent App endpoint responses

Find and replace in stories

Built by you,powered by Tines

Tines Explained ^↗

Tines Store ^↗

Built by you,
powered by Tines