Records API v2: fewer calls, faster searches
Records and dashboards, API
We've released version 2 of the records API, a new set of read endpoints for working with your records. It's easier to build against, returns exactly the data you need, and retrieves it faster.
For stories that call the API, that means:
Less response-handling logic. Predictable responses, uniform errors, and fields you can reference by name or ID mean less parsing and cleanup on your end.
Fewer requests. Ask for only the fields you need and pull in related resources in the same call, instead of chaining multiple requests.
Faster retrieval. Regular record searches run around two times faster.
The new endpoints support reading individual records and record types, searching records, and aggregating results — plus pulling in linked cases, child records, and full artifacts.
To get started, check out the docs.
