What’s new
Real product velocity. See what we’ve shipped—this week, and every week.
1023 updates
Adding
SWITCHfunctionFormulas
Drafts are now personal teams
General UI
Preview output when building actions
Actions
Hide positional changes in view changes modal
Change control
Send to story inputs modal
Storyboard
Cases search UI refresh
Cases
Workbench: Reply Suggestions
AI in Tines
Parallel LOOP option for Send to Story and Groups
Actions
Locate users’ drafts
AdminChange attribution
Change control
Send inline email attachments
Actions
Expire user sessions via the API
APIGroup LOOP option support for array processing
ActionsSend to Story LOOP option support for array processing
ActionsExpiration Support for AES_ENCRYPT
Formulas
Reordering Case actions
Cases
View record IDs in records table
Records and dashboardsNew AI models available for the AI actions
AI in Tines
HTTP parameters in templates
TemplatesUpdate to AES_ENCRYPT function
Formulas
January 202520 updates
December 202419 updates