Freshdesk × Tines
Empower your customer support by integrating Tines’ powerful automation capabilities with Freshdesk’s robust ticketing system to streamline workflows and enhance service efficiency.
Pre-built templates
With Tines Stories, you can easily take any action that has a defined API. We’ve already pre-built some of the most popular ones for you, so you can build quickly.
Add a watcher
Add ticket user access
Create a company
Create a contact
Create a group
Create a group
Create a note
Create a reply
Create a skill
Create a ticket
Create a ticket
Create a tracker
Create an agent
Create an agent
Create an outbound email
Delete a company
Delete a conversation
Delete a group
Delete a group
Delete a skill
Build your own connections
With Tines Stories, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.
cURL request
curl -v \
-X GET \
--location \
"https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" \
-H 'Content-Type: application/json'Paste in your story
Connect quickly
It takes minutes, not months, to connect to tools in Tines Stories.
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