Download Code42 Cases
Danielle Swanser
Product Engagement Manager
Security
This story automatically retrieves investigation cases from Code42, downloads the full case export for each one, and delivers it to both a Jira ticket and a specified email address — no manual steps required.
What you'll see
- List all cases from your Code42 tenant via API
- Explode the case array so each case is processed individually
- Deduplicate cases to ensure you're only acting on new ones and not re-processing cases you've already seen
- Download the full case export as a zip file containing the case summary, file events, and associated files
- Send an email with the case export attached to a specified recipient
- Create a Jira ticket pre-populated with the case name, subject username, creation date, and a direct link back to Code42
- Attach the case export to the newly created Jira ticket
Perfect for
- Insider threat teams: automatically packaging and routing Code42 investigation cases without manual exports
- Security operations teams: keeping Jira up to date with active DLP cases and their associated evidence files
- IR analysts: receiving case exports directly in their inbox as investigations are opened in Code42
Requirements
- Code42 — OAuth credential with your API Gateway domain set in the credential metadata
- Jira Software — API key credential with your Jira domain and username set in the credential metadata
- A designated email address to receive case export notifications
- A Jira project key to create tickets in (e.g.
DEMO) - Basic familiarity with Code42 Cases and Jira project configuration
