Case templates: Get
Description
Retrieve a single case template. To see the shape a case created from this template would take, use the Preview case template API.
See the Get Cases API to learn more about cases.
Request
HTTP Method: GET
| Path Parameter | Description |
|---|---|
| id | The case template ID. |
Sample request
curl -X GET \
https://<tenant-domain>/api/v1/case_templates/<<case_template_id>> \
-H 'content-type: application/json' \
-H 'Authorization: Bearer <<CREDENTIAL.tines_api_key>>'
Response
A successful request will return a JSON object representing the specified case template.
Field description
| Parameter | Description |
|---|---|
| id | The case template ID. |
| name | The case template name. |
| emoji | The emoji associated with the case template. |
| team | The team the case template belongs to - ID and name. |
| created_at | ISO 8601 timestamp representing the date and time the case template was created. |
| updated_at | ISO 8601 timestamp representing the date and time the case template was updated. |
Sample response
{
"id": 12,
"name": "Phishing investigation",
"emoji": ":fishing_pole_and_fish:",
"team": {
"id": 2,
"name": "Security"
},
"created_at": "2026-05-25T10:00:00Z",
"updated_at": "2026-05-25T10:00:00Z"
}