Renewals and expansion

Churn risk spotted early, and growing accounts flagged before the renewal.

The signs of a renewal problem usually appear well before the contract is due. Falling usage, unresolved support issues, and changes in call sentiment can all point to risk, but those signals rarely live in one view.

With Tines, renewal dates and account signals can be connected so Customer Success and Sales can respond earlier to risk and expansion opportunities.

How it works

  1. Contracts and renewals come in from the CRM.

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Featured build

Surface churn and expansion signals from Gong calls with AI

Mine recent Gong calls with AI for churn and expansion signals, then alert account teams in Slack.

Examples

We’ve assembled a gallery of real-world, ready-to-use apps, agents, and automation templates. Start from a template or from a prompt, using natural language and your own expertise.

Explore the gallery
  1. RevOps & FinanceContract renewal early-warning dashboard for B2B SaaS account teams
  2. Churn risk agent

    Reads usage, support tickets and call notes, and flags at-risk accounts with the reason.

  3. RevOps & FinanceCustomer layoff detection and financial health risk monitoring
  4. Renewal playbook automation

    Tasks, reminders and approvals kicked off at 120, 90 and 30 days.

  5. Account health score

    One score per account built from the signals you choose, with the drivers shown.

  6. RevOpsNPS tracker and dashboard with CRM enrichment and account team alerts
  7. Expansion opportunity alerts

    Flag accounts near limits or adding teams, and create an opportunity.

  8. Executive renewal review

    The top renewals at risk, with context, for the weekly leadership review.

Related use cases

Sign up today to get started or schedule time with our team to learn more.