Freshservice × Tines

Integrating Tines and Freshservice accelerates incident response and streamlines service management by automating workflows and orchestrating seamless communication between your ITSM tools and security operations.

Pre-built templates

With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.

View requested items of a service request
View list all Tickets
View an asset
View an approval
View an Alert
View all tasks
View all assets
View all Alert Logs
View a time entry
View a task
View a requester group/contact group
View a relationship
User assignment history
Update requested items of a service request
update approval groups in a service request
Update approval chain rule for a service request
Update an asset
Update a time entry
Update a task
Update a requester group/contact group

Build your own connections

With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.

cURL request

curl -v -X GET --location "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" -H 'Content-Type: application/json'

Paste in your Tines story

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