Incidents and alerts

Reduce alert fatigue and better manage incident response

Collect, enrich, prioritize, and respond to incidents in a more efficient and effective way. From customer escalations to security events or data breaches, we've got you covered.

Use case

Create & manage incident communications with Slack and Jira

This Story allows teams to create and manage incident communication directly through Slack. It can create Slack channels for communications, and sync conversation backups to a Jira ticket for long-term preservation.

Created by

Rosie Halpin

How it works

Instantly import stories to your tenant where you can adapt them to meet your unique business requirements.

Explore
Import
Adapt
Get started fast

Learners welcome

Step through beginner to advanced topics as you explore our tailored courses on Tines University.

Freshly baked

Latest stories

See more →

Customer focus

How Snowflake saves 10 hours daily

Snowflake's incident response team reduced manual alert correlation by 91.4%, saving ~10 hours daily in manual tasks, and built a internal case management system powered by Tines and Snowflake..

Learn more about how Snowflake uses Tines.

Submit your story

We’d love to hear your ideas or see what you’ve created.

An illustration of a tines Storyboard

Explore more use cases

Sign up for our Community Edition

Sign up free