Send users all alerts and problems associated with their account. This can be triggered by a Slack command or a scheduled message to highlight info to users.
Tools: JupiterOne, Slack
Check with a user to see if they recognize an alert. If no response is received within 5 minutes, escalate the issue. If the user responds within 5 minutes, no escalation is required.
Instantly import stories to your tenant where you can adapt them to meet your unique business requirements.
We’d love to hear your ideas or see what you’ve created.