What’s new in Tines: April 2025 edition

Written by Hannah RoyProduct Marketing Manager, Tines

Published on May 6, 2025

Private templates: now in Workbench 

Workbench offers many powerful capabilities, and with it, we believe you should be able to use any of your tools with their custom configurations.

So, we decided private templates should be available for Workbench conversations.

And the ability to take control of Tines AI features doesn’t stop there:

Read more on private templates →

Shipping madness: part 2 

In the March newsletter, we featured the same-day-shipping event where our Product team launched 25 features in just one day.

Well, our Cases team kept that momentum going with a “March Madness” of product innovation.

They shipped so much in March that we spread out the releases, and April saw a list of usability improvements to Cases, Records, and Dashboards:

  • Delete all cases status types

  • Additional options for each "card" in the case board view

  • Sort record types by approximate record count

  • Duplicate elements within a dashboard

View all improvements here →

Cases: table of contents update 

Navigating a case in Tines can sometimes be tricky, especially if there are a lot of elements to the case and the table of contents is too long.

Cases users would have seen a video from the team in their Tines tenant walking you through the new updates, which include:

  • A new location for the “Timeline”, now known as “Activity”

  • Click a heading to go directly to that block

  • View case details at the top of a case

We also introduced four new case blocks, which can be hidden from the body of a case.

Check out the new table of contents →

Pages: loop page elements 

Customers like you want your pages to be more app-like and dynamic - and we're listening.

With looping page elements, builders can render one or more page elements in a container multiple times.

But what else are we doing to make your page-building experience more intuitive?

View the docs on looping →

But wait, there's more! 

We couldn’t exclude these other features that were released this month:

See the full list here →

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