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Creating records from a case

Cases |April 23rd, 2024

You can now create records directly in the UI while working on a case.

▲  Creating a record from a case
Eoghan Reid
Yannick Gloster

More ‘Cases’ updates

Mermaid diagrams for Cases

Cases |January 6, 2026

Multiple case webhooks with selective notifications

Cases |December 18, 2025

New permission: Transition case status

Cases |December 17, 2025

Additional filter operators for Case search

Cases |December 4, 2025

Other recent updates

Advanced default values for option elements

Pages and apps |January 7, 2026

Change request API now includes participants

API |January 7, 2026

Mermaid diagrams

General UI |January 5, 2026

Set maximum segments for bar and pie charts

Records and dashboards |December 29, 2025

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