Knowledge check

Time to check your knowledge! Answer the following questions to check your understanding of the concepts covered in this module. Don't worry; these don't count towards your exam grade at the end of the learning path.

Question

Which method for creating a case in Tines allows you to use your team's predefined case templates?

Question

You want to automatically notify your team in Slack whenever a high-priority case is created. What's the best approach?

Question

Closure requirements can only be configured when creating a case manually through the UI, not programmatically via a story.

Was this page helpful?

Built by you,
powered by Tines

Already have an account? Log in.