We'll revisit the "Create a case via story" exercise, focusing this time on how to formulate the closure requirement option.
Closure requirements ensure that specific conditions must be met before a case can be closed, like requiring approval, completing a checklist, or verifying that all linked records are resolved. Setting these requirements programmatically ensures consistency and prevents cases from being closed prematurely.
In this exercise, let's take a look at how to create a case with a closure requirement via the case tool option.