Jira Service Management × Tines

Enhance your service operations by seamlessly leveraging Tines’ automation capabilities within Jira Service Management for unparalleled efficiency and streamlined workflows.

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Pre-built templates

With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.

Validate a Jira license

Upsert request type permissions

Update version details

Update user preference

Update user password

Update user details

Update user avatar

Update the value of a specific issue's property

Update the specified issue link type

Update status type

Update specified issue type scheme from JSON representation

Update specified issue type's property

Update specified issue type from JSON representation

Update 'showWhenEmptyIndicator' for a field

Update request type

Update remote issue link

Update queue

Update project type

Update project role with actors

Update project category

Build your own connections

With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.

cURL request

curl -v   -X GET   --location   "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY"   -H 'Content-Type: application/json'

Paste in your Tines story

Full workflow examples

Explore pre-built workflows for Jira Service Management. Use them for inspiration or as a starting point to build your custom automation solution.

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Request and evaluate new software for onboarding using AI agents

Automate your software evaluation process with AI-powered research and approval routing. Submitters receive instant feedback while approved requests flow directly into Jira for procurement.

Tools: GitHub, Jira Service Management, Jira Software, Slack, Tavily

Synchronize MFA group memberships in Okta, Duo & Jira

Synchronize MFA group memberships and account details across Okta, Duo, and Jira to ensure secure access controls and compliance for functional accounts.

Tools: Duo Security, Jira Service Management, Okta

By Caleb Williams at MyFitnessPal

Manage Qualys vulnerabilities using Jira Service Management and Slack

Maintain a weekly digest of vulnerabilities applying to software within your organisation. Track the remediation process of these vulnerabilities and allow users to trigger an uninstall or update of vulnerable software.

Tools: Jamf Pro, Jira Service Management, Qualys, Slack, Tines

By Caleb Williams at MyFitnessPal