Self-service access requests for Okta and Office 365 with approvals
Build a workflow with a page where users request an Okta or Office 365 (Entra ID) account. Create a Jira tracking ticket and send the approval request to the relevant system owner via Slack/email. On approval, provision the account in the selected system; on denial, notify the requester. Handle approver timeouts with reminders, validate inputs, and prevent duplicate accounts. Output the provisioning result and ticket link.
What this prompt builds
Let users request Okta or Office 365 accounts from a portal that routes to system owners and provisions on approval.
The problem
Account requests for Okta and Office 365 bounce between email and tickets with no owner sign-off, causing delays and ungoverned access. There's rarely a clean record of who approved access.
Solution and impact
This workflow gives users a request page, routes approvals to the right system owner, and provisions the Okta or Office 365 account on approval while tracking it in Jira. Access is governed, fast, and documented.