On-demand Okta MFA challenge via a self-service page

Starting promptUse this prompt as a starting point to build your workflow.

Build a workflow fronted by a page that accepts a user's email and the Okta factor to challenge. Resolve the Okta user, send the selected MFA challenge, and poll for the response. Report the outcome (approved/denied/timeout) on a status page and to Slack. Handle users without the factor enrolled, unknown emails, and polling timeouts. Output the challenge result.

New to Tines?Sign up free for Tines 3B Explore Edition

What this prompt builds

Trigger an Okta MFA challenge to a user by email from a page and track the result.

The problem

When verifying a user's identity during a suspicious event or support request, there's no quick way to force an MFA check on demand. Analysts fall back on weaker, slower verification.

Solution and impact

This workflow lets a responder pick a user and Okta factor on a page and fire an MFA challenge, sharing the status via page or Slack. Identity can be verified in real time during investigations and helpdesk flows.

On-demand Okta MFA challenge via a self-service page | Tines 3B examples | Tines