Create Salesforce contacts from verified ID.me identities

Starting promptUse this prompt as a starting point to build your workflow.

Build a workflow triggered by an ID.me webhook fired after a user completes verification. Validate the webhook signature/payload, extract the user attributes, and create (or update if existing) a Salesforce contact mapping those fields. De-duplicate against existing contacts by email, handle missing attributes, and retry transient Salesforce errors. Output the created or updated contact ID and a status summary.

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What this prompt builds

Turn a verified ID.me authentication into a new, attribute-rich Salesforce contact automatically.

The problem

When users verify their identity through ID.me, those attributes don't flow into the CRM, so reps recreate contacts by hand and lose verified data. Manual entry delays follow-up and introduces errors.

Solution and impact

This workflow consumes the ID.me verification webhook and creates a Salesforce contact populated with the verified attributes. New verified users land in the CRM instantly and accurately, ready for follow-up.

Create Salesforce contacts from verified ID.me identities | Tines 3B examples | Tines