Approve user access to Okta or Office 365 using Pages

This story automates the full lifecycle of a new user access request — from a self-service form submission, through a Slack-based approval, all the way to account creation in Okta or Office 365. No manual handoffs, no chasing approvals.

---

What you'll see:

• Submit a new account request through a self-service Tines Page, choosing between Okta or Office 365
• Get routed to a second Page to capture a phone number for the new account
• Send an automatic approval request to a Slack channel for the system owner to review
• Branch the flow based on the response — approved or denied
• Generate a secure password automatically upon approval
• Provision the new user account directly in Okta or Microsoft Entra ID (Office 365)
• Open a Jira ticket to track the provisioning task
• Email the new user their credentials and notify the telephony team to complete their setup
• Email the requester if the request is not approved — keeping everyone informed automatically

---

Perfect for:

• IT operations teams: handling a high volume of new starter access requests that currently require manual back-and-forth with system owners
• IT service desk teams: replacing email-based approval chains for Okta or Office 365 account creation
• IT managers and system owners: who need a governed, auditable process for approving access requests without being pulled into manual provisioning tasks

---

Requirements:

• Okta — API credential for your Okta domain
• Microsoft Graph — OAuth credential for creating users in Microsoft Entra ID (Office 365)
• Slack — Slackbot API credential to send approval requests to a channel
• Jira — API key, domain, project key, and service account username
• Resources configured for: company_email_domain, okta_domain, slack_channel, jira_domain, jira_key, and jira_username