Five questions with Rosie Halpin, Sales Engineer

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Written by Aoife Anderson

Rosie Halpin is on a mission to help more businesses experience the transformative power of automation. As an experienced sales engineer at Tines, Rosie meets with new security teams each week and introduces them to our no-code platform - providing tailored automation solutions for their toughest challenges. Through her guidance and expertise, Rosie gives potential customers an inspiring glimpse into what's possible with Tines!

Can you tell us a little more about yourself, and what you like to do in your free time?

I’m Rosie, and I’ve been a sales engineer at Tines since June 2022. Before that, I worked in risk and security consulting and have enjoyed using that experience and my background in engineering to work with top-tier security teams every day.

On a personal note, my family is from Ireland, and I grew up in Kentucky. I have lived in California for more than seven years now - the weather is hard to beat! In my free time, I travel often and enjoy hiking, reading books, playing piano and tennis, and spending time with friends and family. I am also planning to learn to golf this year!

What does a typical week look like for you at Tines?

I work with prospective customers to see how Tines can help solve their problems. Every problem involves a unique set of processes and technologies, and I enjoy the challenge of finding and building out the optimal solution. As a result, my weeks typically involve meeting new teams of brilliant people, educating them on how Tines can solve their problems, and then building out those solutions in their environment. My favorite part is when customers grasp just how powerful Tines is and realize all the potential use cases where they can use Tines to improve their business.

What’s the coolest thing you’ve worked on to date?

A major pain point for security teams is reaching out to different users to verify alert information and take actions based on the user response. Many organizations do this via Slack, and I built out a guide encapsulating how to use Tines to automate ChatOps in Slack, with beginner to advanced concepts. It’s been beneficial for customers to reference, and it's been cool to see how applicable it is for so many teams and organizations.

What advice would you give to someone just starting out at Tines?

I’d recommend taking time to get to know everyone here. Tines is a special community of smart, passionate people who are very supportive. I’ve really enjoyed developing relationships with the people I work with across the organization.

What’s your favorite thing about the Tines platform? Any tips for our readers?

My favorite part of the Tines platform is how incredibly fast we ship new features. I’d highly recommend checking out our What’s New page to stay updated with all of the new capabilities we add each month. Keeping up with every new release is another fun challenge of my job, and it makes me really proud to work with such cutting-edge technology.

A tip I always like to share is that our engineering, product, and design teams are especially receptive to feedback. I’d always recommend sharing your feedback because it will definitely be heard and considered at Tines.

Tines is always looking for more passionate people to join our team. Come and be a part of something exciting - explore our About page, or go ahead and apply for available positions!

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