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New event retention options

Story management |June 1st, 2022

We've added new 14, 60, 90 and 180 day options to the the "Keep events" dropdown for a story.

More ‘Story management’ updates

Action type added to webhook monitoring payload

Story management |August 14, 2025

Personalized story suggestions

Story management |May 30, 2025

Sync stories between tenants and teams

Story management |May 10, 2025

Easily drag and drop files to import Stories

Story management |March 12, 2025

Other recent updates

Clearer Storyboard views for story runs

Storyboard |September 10, 2025

Cases improvements

Cases |September 9, 2025

Paste actions that can be tools onto the AI Agent action

AI in Tines |September 9, 2025

Records and Dashboard improvements

Records and dashboards |September 9, 2025

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