You can create URLs that open Workbench with a message already populated in the input field. This is useful for creating shortcuts to common tasks.
Use the initialMessage query parameter
The initialMessage query parameter lets you specify text that should appear in the Workbench message input when the page loads.
The URL format is: https://[subdomain].tines.com/workbench/?initialMessage=Your+message
Replace [subdomain] with your Tines tenant subdomain, and replace Your+message with the message you want to prepopulate (use + or %20 for spaces).
Example use cases
Quick security alert triage: https://yourcompany.tines.com/workbench/?initialMessage=Triage+the+latest+high-severity+security+alerts
Daily IT report generation: https://yourcompany.tines.com/workbench/?initialMessage=Generate+yesterday's+service+request+summary+report
User lookup: https://yourcompany.tines.com/workbench/?initialMessage=Look+up+user+information+for+ (The user can then type the email address or username)
Share prepopulated links
You can share these links with team members, add them to documentation, or include them in runbooks. This makes it easy for anyone to trigger common Workbench tasks with a single click.