Zendesk × Tines
Streamline your customer support operations by seamlessly integrating Tines’ powerful automation with Zendesk’s industry-leading helpdesk platform to enhance efficiency and response times.
Pre-built templates
With Tines, you can easily take any action that has a defined API. We've already pre-built some of the most popular ones for you, so you can build quickly.
Build your own connections
With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.
cURL request
curl -v -X GET --location "https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" -H 'Content-Type: application/json'Paste in your Tines story
Full workflow examples
Explore pre-built workflows for Zendesk. Use them for inspiration or as a starting point to build your custom automation solution.
Monitor Zendesk tickets for SLA breaches and alert in Slack and PagerDuty
Tools: PagerDuty, Slack, Zendesk
By Hrishikesh Kokate at Netlify
Run a query in Snowflake
Tools: Slack, Snowflake, VirusTotal, Zendesk
Process & enrich Cylance detections
Tools: Cylance, Slack, VirusTotal, Zendesk
Create Zendesk Ticket via Google Forms
Tools: Google, Zendesk
Analyze URLS for fraud and abuse
Tools: Zendesk
Monitor & respond to Slack queries from external users & respond using Zendesk
Tools: Slack, Zendesk
Connect quickly
It takes minutes, not months, to connect to tools in Tines.
Explore more resources
Check out our blogs that mention Zendesk, browse our learning paths, and more.
Blog
Automating issue tracking in Zendesk using Google and Tines Forms
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Case studies
Powerful users, powerful studies
Discover how companies – from Fortune 10 to startups – apply Tines to transform the way their teams operate.
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Learn
Tines University
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Learn
Learn to use Tines with our documentation
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