Genesys × Tines
Integrating Tines and Genesys streamlines automated customer service workflows, enhancing efficiency and customer satisfaction with powerful process automation and seamless communication.
Pre-built templates
With Tines, you can easily take any action that has a defined API. We’ve already pre-built some of the most popular ones for you, so you can build quickly.
Append Active State of User in Genesys
Append Delete State of User in Genesys
Append Inactive State of User in Genesys
Get All Queues by User ID in Genesys
Build your own connections
With Tines, you can easily take any action that has a defined API using an HTTP request. To build even more quickly, copy a cURL command and paste it into the storyboard.
cURL request
curl -v \
-X GET \
--location \
"https://api.nasa.gov/neo/rest/v1/neo/browse?api_key=DEMO_KEY" \
-H 'Content-Type: application/json'Paste in your Tines story
Connect quickly
It takes minutes, not months, to connect to tools in Tines.
Explore more resources
Check out our blogs, browse our learning paths, and more.