Incident response is a critical process that helps organizations detect, investigate, and contain security threats. However, it often becomes a significant burden for security teams due to the sheer volume of alerts, the complexity of modern threats, and the need for rapid response.
The good news? There's a Tines workflow for that.
A major challenge in security is ensuring that you don’t bury yourself under alerts; it’s critical to filter false positives out before humans get involved. Having a tool like Tines helps us to be ready to onboard the next alert by empowering us to filter false positives, freeing up our time for more valuable tasks.
Mike Fountandez
Senior Security Engineer
Shasheen from Turo has a workflow for that.
Automate the ingestion of Expel alerts for new incidents or investigations, leverages Expel's robust enrichment capabilities, and creates comprehensive Jira tickets for efficient incident management.
Shasheen Bandodkar at Turo
Security analysts frequently find themselves overwhelmed by manual tasks, leading to alert fatigue and potential oversight of critical issues. Automation can dramatically alleviate these challenges by streamlining repetitive tasks, accelerating triage processes, and enabling faster, more consistent responses.
By leveraging orchestration and automation platforms, security teams can focus on high-value activities, reduce response times, and improve overall security posture, ultimately transforming incident response from a burden into a more manageable and effective process.
Analyze the details of a detected threat, determine scope and impact, and gather essential evidence to inform decision-making.
Get CrowdStrike endpoint detections and create alerts in TheHive. Then, enrich any IPs, domains, and hashes with Virustotal and add them to the alert as observables.
Tools: CrowdStrike, TheHive Project, VirusTotal
Check with a user to see if they recognize an alert. If no response is received within 5 minutes, escalate the issue. If the user responds within 5 minutes, no escalation is required.
Take action to isolate and limit the spread of a security threat, preventing further damage to systems and data while buying crucial time for a thorough investigation and the development of a comprehensive remediation strategy.
This Story allows teams to create and manage incident communication directly through Slack. It can create Slack channels for communications, and sync conversation backups to a Jira ticket for long-term preservation.
Tools: Jira Software, Slack
Isolate and take a snapshot of an AWS EC2 instance that might be compromised. This can allow for forensic investigation to be performed while quarantining the host.
Tools: AWS
The Tines story library contains 1,000s of pre-built workflows to help you automate your most important tasks securely.
Businesses of all sizes from global enterprises to national laboratories automate processes at scale with Tines.
Learn how other customers have used Tines for incident response
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CSTO, LastPass
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