Chatbots for security and IT teams (Part 2): Microsoft Teams

Written by Thomas KinsellaCo-founder & CCO, Tines

Published on April 26, 2021

This article was posted more than 18 months ago.

⚠️Warning

In 2019, Security and IT Teams are finding it harder to source and retain talent, which is why many teams today are embracing remote workers and distributed teams. Communicating within and between remote teams is challenging, and many organizations are using communication tools like Slack and Microsoft Teams, and with them, chatbots, to improve communication and collaboration.

Chatbots blog series 

In Part 1 of the series, we examined how to set up a chatbot within Microsoft Teams. This chatbot received commands from users from within Teams and replied with details collected using Tines.

This tutorial will delve deeper into Microsoft Teams chatbots and examine how to send rich notifications using Cards. It will also explain how to use the Microsoft Graph API and this chatbot to proactively find and contact users within Microsoft Teams. You can use these proactive notifications to crowdsource and confirm frequent incidents of suspicious activity from users in your organization.

In part three, we’ll examine setting up chatbots within Slack which can both take commands and crowdsource information from users.

Microsoft Teams advanced chatbots